Having worked with WSUP since 2009, I can attest to its commitment to working with institutions and utilities through building and strengthening capacities. As we speak, Nakuru is the only county in the country with a Public Health and Sanitation Act 2017, courtesy of the strong support (both technical and financial) from WSUP.
Key activities in Nakuru
Providing technical assistance in policy formation to Nakuru County
Nakuru County approached us in 2016 asking for help creating its water policy. The process of formulating the policy has involved our support for stakeholder meetings, interviews with key informers, and field visits to learn about critical issues faced on the ground. This contributed to the policy’s first draft which was shared with the county for review. Once the policy is finalised and implemented, we anticipate it will significantly benefit people living in low-income communities.
Developing sanitation for low-income communities
Since the Kenyan government devolved many of its functions to the 47 counties, the counties have not had the experience or resources to concentrate on providing sanitation services. We’re helping to change this dynamic in Nakuru County so that sanitation services are created for low-income communities. We’re doing this by helping to develop appropriate legal structures and supporting the work of Environmental Health Officers.
We have also begun a pilot of a sanitation surcharge on water customers which would fund sanitation services in low-income areas. The pilot was developed following Willingness to Pay findings through the Kenya Urban Sanitation Research Initiative.
Providing pre-paid water dispensers to low-income customers using pre-paid water dispensers
Pre-paid water dispensers allow utilities to extend affordable water access into low-income communities, but they are a relatively new product in Kenya. We’ve helped the utility NAWASSCO to pilot this approach, supporting the installation of equipment and creating business models to forecast the likely uptake, water consumption and revenue. We’ve also supported the creation of operations policies which will allow NAWASSCO to scale up this type of service. Through this work, 85 pre-paid water dispensers were installed, benefitting over 10,000 people in low-income communities.
“When we came up with the pre-paid meters, we realised that this was very good, especially for women...We always try to come up with technologies that will favour women.”
Key partners in Nakuru
County Government of Nakuru, responsible for the provision of water and sanitation services.
Nakuru Water, Sewerage and Sanitation Services Company (NAWASSCO), mandated by the county to provide water and sanitation services in the city.