How water kiosks are providing jobs for local Kenyan women
When I got the kiosk I went for training. We were taught bookkeeping, we were taught how to talk to customers. It helps the kids and it helps the community.
Key activities in Naivasha
Delegating management for water supplies
We developed a model for converting services managed by small-scale informal water providers into a regulated service. This involved investment in fluoride treatment and a water distribution system, as well as brokering contractual relationships between private operators and the public water utility. This model has been replicated by us, as well as the World Bank and other partners across the sub-county and the experience continues to teach lessons for wider replication.
Helping build the capacity of the water utility
Poor corporate governance at the water utility NAIVAWASS had led to key partners such as the regulator, the Water Sector Trust Fund and donors refusing to engage with it. In 2007, we started to help the utility improve its governance, and over time have brokered stronger relationships between the utility and national institutions, as well as with international funders. Currently NAIVAWASS is among the top-ranked utilities in good corporate governance in Kenya and is continuing to attract investment and improve commercial viability.
Building small businesses in hygiene and sanitation
WSUP has also worked with two non-profit organisations to develop hygiene products. These products include the re-use and sale of soap, and the production of sanitary pads targeted and available in schools and low-income communities. WSUP has helped to develop Business Plans and business approach and marketing for these organisations.
Developing sanitation and hygiene for schools and communities
We’re working with schools to improve sanitation and hygiene conditions for the pupils and teachers, and reaching out to the surrounding low-income communities. Our work includes improving rainwater harvesting and promoting handwashing with soap. We also supported informal pit emptiers to develop safe faecal sludge collection and disposal services, find suitable equipment and build good working relationships with government health officials.
Having worked with WSUP since 2009, I can attest to its commitment to working with institutions and utilities through building and strengthening capacities. As we speak, Nakuru is the only county in the country with a Public Health and Sanitation Act 2017, courtesy of the strong support (both technical and financial) from WSUP.
Key partners in Naivasha
County Government of Nakuru, responsible for the provision of water and sanitation services.
Naivasha Water, Sewerage and Sanitation Company (NAIVAWASS), mandated by the county to provide water and sanitation services.