How water kiosks are providing jobs for local Kenyan women

When I got the kiosk I went for training. We were taught bookkeeping, we were taught how to talk to customers. It helps the kids and it helps the community.

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Elizabeth Wambui, Water kiosk operator, Naivasha

Delegating management for water supplies

We developed a model for converting services managed by small-scale informal water providers into a regulated service. This involved investment in fluoride treatment and a water distribution system, as well as brokering contractual relationships between private operators and the public water utility. This model has been replicated by us, as well as the World Bank and other partners across the sub-county and the experience continues to teach lessons for wider replication.

Read more about our work developing public-private partnerships.


Helping build the capacity of the water utility

Poor corporate governance at the water utility NAIVAWASS had led to key partners such as the regulator, the Water Sector Trust Fund and donors refusing to engage with it. In 2007, we started to help the utility improve its governance, and over time have brokered stronger relationships between the utility and national institutions, as well as with international funders. Currently NAIVAWASS is among the top-ranked utilities in good corporate governance in Kenya and is continuing to attract investment and improve commercial viability.

Read more about our capacity-building work.

Developing sanitation and hygiene for schools and communities

We’re working with schools to improve sanitation and hygiene conditions for the pupils and teachers, and reaching out to the surrounding low-income communities. Our work includes improving rainwater harvesting and promoting handwashing with soap. We also support informal pit emptiers in developing safe faecal sludge collection and disposal services, finding suitable equipment and building good working relationships with government health officials.

Read more about our work to improve children’s health and well-being.

Having worked with WSUP since 2009, I can attest to its commitment to working with institutions and utilities through building and strengthening capacities. As we speak, Nakuru is the only county in the country with a Public Health and Sanitation Act 2017, courtesy of the strong support (both technical and financial) from WSUP.

Samuel Kingori, Public Health OfficerNakuru County Council