Behaviour Change in Dhaka

Before, faecal waste was visible in the drains. Now, it's not like that at all. The most important thing is that we are free from diarrhoea, especially the children and older people.

Akhi, Resident

Key activities in Dhaka

Working with public-private partnerships to deliver faecal waste services

SWEEP is a public-private partnership that provides a faecal sludge emptying service and tackles the challenges of poor faecal waste collection. The partnership assisted a private sector operator to lease equipment owned by the public sector, lowering barriers to joining the market. We supported the operator in delivering a financially viable service, by introducing a varied pricing structure that maintains profits for the operator while ensuring an affordable service for low-income customers.

Blog: Nov 2017 – Enabling the private sector to provide affordable sanitation services in Bangladesh

Blog: Oct 2017 – Transforming the market for emptying toilets in Bangladesh

Implementing community projects

We are currently the implementing partner for the WASH components of UNICEF’s work on behalf of Dhaka North City Corporation and have implemented a number of community water, sanitation, and hygiene projects in specific low-income areas in the city. The projects have included building new water points and sanitation facilities or refurbishing existing ones. An important factor in the sustainability of these projects is changing behaviour to improve hygiene practices, so we also run campaigns to promote hand washing and menstrual hygiene management, as well as ensure the upkeep of facilities.

Strengthening capacity of DWASA

Getting water connections into the low-income communities of Dhaka is challenging work. It is crucial to develop services that are affordable, and the city’s densely packed buildings and twisting alleys provide limited space for installation of new infrastructure.

We’ve worked closely with the city utility DWASA, to improve water access for low-income customers. We aided the establishment and subsequently seconded staff to work in the low-income unit, helping to extend services, improve sustainability, and increase tariff collection. As a result of work carried out since 2013, over 3,500 communal water connections have been installed which have benefitted over 220,000 people.

Report: March 2015 – Setting up an LIC unit: DWASA’s approach to serving low-income communities in Dhaka

Now we use the toilets whenever we want and water is available from the pump all day, every day. We used to suffer a lot from diarrhoea and jaundice, but now the rates have dropped because of the clean water and better hygiene we have.

Maksuda akter in Kalsi slum, Dhaka, Mirpur
Maksuda, Resident

Key partners in Dhaka

Dhaka Water Supply and Sewerage Company (DWASA), responsible for water and sewerage services in the city.
Dhaka North City Corporation and Dhaka South City Corporation, mandated for on-site sanitation services including faecal sludge management.
Local Government Division (LGD), responsible for national policy formulation and guidance.
Department of Public Health Engineering (DPHE), responsible for providing technical support to the city corporation for quality service delivery.
Local Government Engineering Department (LGED), responsible for providing technical support to the city corporation and municipalities for infrastructural development, including sanitation facilities.