We believe that universal coverage to water, sanitation and hygiene can only be achieved by fostering well-functioning enabling environments and systems.

To drive change towards universal coverage across cities, WSUP has produced a series of tools which analyse the challenges in urban areas, assist service providers to make operational improvements, and visualise what the goal of universal coverage looks like.

Utility Strengthening Framework

WSUP’s Utility Strengthening Framework provides a process by which water, sewerage and sanitation utilities can assess and improve all parts of their operations, to enable them to improve services to low-income customers.

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Chazanga Water Supply Improvement Project

Sector Functionality Framework

WSUP’s Sector Functionality Framework presents seven areas which we believe are critical to a well-functioning water, sanitation and hygiene sector. The framework can be used by cities to analyse the effectiveness of their current systems and prioritise action.

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Street scene in Lusaka, Zambia

Citywide surveys

To gain an insight into inequalities in access to water and sanitation services, WSUP has conducted citywide household surveys in seven cities in Africa and Asia. This rich data includes detailed information on the services used by each household.

Explore the data

Moroto slums Mombasa