WADA comes to a close and leaves legacy of WASH services in Madagascar

It is the end of a major effort and the beginning of a new era. With the conclusion of the five-year Water and Development Alliance (WADA) programme, in three of Madagascar’s biggest cities, the country is ready to build on its legacy to continue improving its water, sanitation and hygiene (WASH) services. WADA comes to […]


Test your water knowledge and work for 100% coverage with this WSUP game

With climate change affecting water availability all over the world, it is imperative for any local, regional, or national utility to use resources wisely. More than ever, water must be distributed in a way that serves all citizens, preserves the environment, and guarantees the financial viability of the operation. Considering the size of the challenge, […]


Under pressure from climate change, capacity building pays off in Uganda

By Philip Oyamo, in Kampala On a chilly dawn in Kyenjojo, western Uganda, the electromechanical technician at Mid-West Umbrella for Water and Sanitation (MWUWS), the regional water service provider, assembles his small unit and equipment, ready to drive off to Kigorobya scheme, some 176 kilometres away. This follows a report received at 2am from the […]


Water in Uganda: the challenge of offering services to small towns

By Bridget Teirney Life in small towns is rapidly changing for communities across Africa. In the next twenty years the urban population is expected to double, and urban land cover to triple. But urbanisation isn’t just impacting the continents’ large and mega cities. Small towns are also undergoing significant transformation. Straddling both urban and rural […]


The WSUP Advisory report The challenge of small towns: Professionalising piped water services in Western Uganda tells the story of the recent progress made by the Mid Western Umbrella (MWU), one of the recently established Uganda’s structures of water utilities management. The improvements made in water provision in the country come as a much needed response to the challenges presented by the rapid growth of small towns.

Straddling both urban and rural life, small towns are at the forefront of a major change in population distribution, marked by increasing growth in urban populations, and systems and structures need to be adapted to keep up. Provision of water supply is one example of an essential service that needs to adapt to this evolution.

There are five key recommendations the WSUP Advisory report makes to help other utilities serving small towns:

  1. Adopt a decentralised management structure to remain lean, cost-effective and responsive
  2. Develop talent and empower middle management
  3. Start with short-term performance improvement and track simple metrics
  4. Meet operational costs to create breathing room
  5. Align support programmes with operational priorities

The publication provides further insight into each of these recommendations and provides specific experience and insights for all those concerned with sustainably managing water supply in small towns across Africa.

Download WSUP Advisory Uganda report

WSUP publishes 2020-2021 Annual Report

WSUP has launched its 2020-2021 Annual Report, presenting our operations and impact in the year up to March 2021. Through work in our core countries Bangladesh, Kenya, Ghana, Madagascar, Mozambique, and Zambia, plus our emerging presence in Uganda and consultancy work in Malawi and Cambodia, we were proud to improve the lives of 6.7 million […]


Protect the infrastructure: climate proofing water and sanitation systems

This is the second blog in a series exploring recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link Recommendation two: Protect the infrastructure When Hurricane Sandy struck the United States back in 2013, the wastewater systems were overwhelmed causing over 10 billion gallons of […]


Use every drop: helping water providers fight back against climate-driven water scarcity

This is the first blog in a series exploring recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link Recommendation one: Use every drop For centuries, the world has lived as if water were an unlimited resource. Now, thanks to climate change piling pressure […]


Ilda Timan in front of the toilet block

Creating a safe and sustainable water supply for 50,000 low-income residents of Maputo

Increasing urbanisation in Mozambique’s cities is placing ever-growing demand on water services, meaning many vulnerable urban residents have limited or no access to clean, piped water. Together with Borealis, WSUP worked with the infrastructure asset owner FIPAG and small-scale operators in Maputo to extend the water network, repair water tanks and provide training on how […]


WSUP support enables Madagascar utility to access EUR 71.5m in funding

A 10-year programme of support from WSUP has helped the national water utility in Madagascar, JIRAMA, to secure a EUR 71.5 million investment package from the European Investment Bank, European Union, and Government of Madagascar. The package consists of a loan of EUR 35 million and a grant of EUR 30 million from the EIB […]