Ilda Timan in front of the toilet block

Creating a safe and sustainable water supply for 50,000 low-income residents of Maputo

Increasing urbanisation in Mozambique’s cities is placing ever-growing demand on water services, meaning many vulnerable urban residents have limited or no access to clean, piped water. Together with Borealis, WSUP worked with the infrastructure asset owner FIPAG and small-scale operators in Maputo to extend the water network, repair water tanks and provide training on how […]


WSUP support enables Madagascar utility to access EUR 71.5m in funding

A 10-year programme of support from WSUP has helped the national water utility in Madagascar, JIRAMA, to secure a EUR 71.5 million investment package from the European Investment Bank, European Union, and Government of Madagascar. The package consists of a loan of EUR 35 million and a grant of EUR 30 million from the EIB […]


Preserving Antananarivo's most precious resource: water

The Leak Squad: preserving Antananarivo’s most precious resource

Water is fundamental to life on our planet. As the demand for water increases, and climate change places stress on water availability, finding ways to effectively manage water systems has never been more urgent. This World Environment Day, take a look at how the leak detection team at JIRAMA, the national water utility in Antananarivo, […]


Our vision for a 21st century water service provider

Ahead of World Water Day, the Skoll Foundation has published an editorial from WSUP on the role of utilities in pushing towards universal water access in cities. By Neil Jeffery, Chief Executive of WSUP There’s nothing more important to human life than clean, reliable water. It’s the first, and most basic of needs, something we […]


This Topic Brief sets out the process of institutional change undergone by Nairobi City Water & Sewerage Company (NCWSC) to extend services to the informal settlements of Nairobi.

Beginning with the creation of an Informal Settlements Department (ISD) in 2009, the utility has implemented a set of structural reforms, strategies and service delivery approaches which have engendered significant progress towards citywide service provision, and which can be instructive for utilities facing similar challenges across Sub-Saharan Africa.

New report: promoting water security in Lusaka

WSUP has published a new report, Promoting water security at the city level: lessons from Lusaka. Managing water resources in the face of rapid urbanisation is a challenge for cities across the world. In Lusaka, Zambia, authorities mandated to provide safe water face multiple challenges, including a rapidly expanding population and frequent cholera outbreaks that […]


Susan Nyambura from Dandora

Clean water for the residents of one of Africa’s largest rubbish dumps

50,000 people benefit from new water network in Dandora, Nairobi As a small-scale trader dealing with recycled hair extensions, Susan Nyambura requires regular supply of clean water to wash her second-hand products before selling them in the local market. Susan, 45, lives in the informal settlement of Dandora, in Kenya’s capital city, Nairobi. Dandora is […]