Citywide Inclusive Sanitation: Accountability

For urban sanitation systems to function safely, at scale, over time, and inclusively, they must be organized to support three functions: responsibility, accountability, and resource planning and management. In this paper, we explore the accountability mechanisms that can be applied to the different service provision mandate structures identified in our parallel paper on responsibilities. Click for a longer […]

Citywide Inclusive Sanitation: Responsibility

For urban sanitation systems to function safely, at scale, over time, and inclusively, they must be organized to support three functions: responsibility, accountability, and resource planning and management. This short publication looks at the function of responsibility: the extent to which sanitation authorities are clearly mandated. Click for a longer version of this publication, which explains the responsibility function […]

New report explores market-based solutions to meet SDG6 targets

Inspired by best practice within the private sector, a new report titled A meeting of mindsets highlights how social enterprises and sustainable investors can work together to develop market-based solutions to tackle one of the world’s biggest challenges. Increasing number of mainstream investors are prioritising sustainability initiatives – a welcome addition to the SDG funding […]

A meeting of mindsets for SDG success

Core to WSUP’s guiding strategy is the belief that market-based solutions will contribute significantly to sustainable progress in tackling the world’s biggest challenge: water and sanitation for all. However, financially viable business models targeting the poorest residents are just not very many. Our work with local service providers, social enterprises, and WASH-driven start-ups, seeks to […]

Kiosk operator serves a customer in Madagascar

‘Leaky bucket marketing’: the importance of balancing acquisition with retention

By Annie Hall, Marketing Specialist Over the past year, I have been working alongside WSUP’s country teams to support utilities in extending their reach to more people, in the most deprived areas of a city. Projects usually feature an infrastructure-led programme to extend the network, supported by some form of community sensitisation campaign to drive […]

Five lessons for sustainable business development

Highlights from a global knowledge exchange with WSUP’s business development leads.    By Annie Hall, WSUP Marketing Specialist The WSUP London office was recently joined by seven of our Business Development Leads representing each of WSUP’s programme countries. The purpose was to further develop WSUP’s approach to business modelling, investigating the concept of business maturity […]

For sale: safe sanitation in Ghana

“I have lived in this compound for the past few years without a toilet. You have to deal with the inconvenience of using a public toilet,” says 60-year-old Yaa Achiaa. Kumasi, one of Ghana’s fastest growing urban centres, is home to 3 million people and nearly half live in informal settlements. Around 60% of the […]

Sales glitch: Can Ghana unblock its toilet sales market?

WSUP has been working to catalyse the Ghanaian market for improved sanitation through introducing and selling affordable and desirable products. While it sounds simple, efforts to sell various sanitation products in Ga West (in Greater Accra) and Kumasi were thwarted by overarching issues that prevented potential customers from purchasing and installing sanitation products in their […]

Why are toilets so expensive in Ghana? Experience from Kumasi

Slow uptake of household toilets in urban Ghana is due to several factors, including (but not limited to) cost which is a key focus of stakeholders. Collating data on the costs of constructing toilets in Kumasi, this Practice Note provides points of comparison for others seeking to build toilets in Ghana and beyond. Ghana has […]

How can sanitation actors in Ghana stimulate toilet loan uptake?

Only 15% of Ghanaians use an improved household toilet, while nearly a quarter lack access to any household or shared facility. Inability to obtain finance is often cited as a key barrier. Financial institutions offer toilet loans to help sanitation customers and providers bridge the gap, but uptake is low and businesses face wider challenges […]