Annual Report 2021-2022 shows progress of WSUP’s work in Africa and Asia

WSUP’s 2021-2022 Annual Report has been launched, showing how our organisation’s work in Southern Africa and Asia has advanced even more, with different initiatives in water, sanitation and hygiene (WASH) in low-income urban areas. It was a particularly important year for WSUP’s activities promoting good WASH services for women and girls. Another highlight was its […]

Under pressure from climate change, capacity building pays off in Uganda

By Philip Oyamo, in Kampala On a chilly dawn in Kyenjojo, western Uganda, the electromechanical technician at Mid-West Umbrella for Water and Sanitation (MWUWS), the regional water service provider, assembles his small unit and equipment, ready to drive off to Kigorobya scheme, some 176 kilometres away. This follows a report received at 2am from the […]

Water in Uganda: the challenge of offering services to small towns

By Bridget Teirney Life in small towns is rapidly changing for communities across Africa. In the next twenty years the urban population is expected to double, and urban land cover to triple. But urbanisation isn’t just impacting the continents’ large and mega cities. Small towns are also undergoing significant transformation. Straddling both urban and rural […]

Smart water: the experience of utilities in adopting digital solutions

Across 2021 and 2022 the GSMA’s Digital Utilities programme and Water and Sanitation for the Urban Poor (WSUP) collaborated on research exploring four Kenyan water utilities experience of adopting digital solutions and their digitalisation journey more broadly. This blog, co-written by Eden Mati (WSUP) and Zach White (GSMA), summarises the report’s key findings and messages. […]

WSUP publishes 2020-2021 Annual Report

WSUP has launched its 2020-2021 Annual Report, presenting our operations and impact in the year up to March 2021. Through work in our core countries Bangladesh, Kenya, Ghana, Madagascar, Mozambique, and Zambia, plus our emerging presence in Uganda and consultancy work in Malawi and Cambodia, we were proud to improve the lives of 6.7 million […]

Improving the hygiene practices of future generations by strengthening the WASH Friendly Schools Programme

The social and economic development of any country requires strong basic conditions, such as the health and well-being of its population. Hygiene practices are proven to be crucial for health, so any initiative aimed at ensuring those practices are incorporated by communities is incredibly important. In Madagascar, this has been done successfully over recent years, […]

Valuing toilets: how customers rate the container-based sanitation experience

By Sam Drabble, Head of Evaluation, Research & Learning Container-based sanitation (CBS) offers an innovative response to the challenge of sanitation in densely populated urban settlements. This blog presents key findings from a ground-breaking study looking at customer satisfaction with Clean Team Ghana, a CBS provider owned by WSUP serving over 3200 customers in Kumasi, […]

Safely managed onsite sanitation: a life changer for low-income communities

Toilets: we cannot live without them. However, about half of humanity does. According to the United Nations, 3.6 billion people around the globe live without access to a toilet “that works properly”. With that in mind, the UN has focused on those in need of this very basic service on its campaign for World Toilet […]

Dirty water_ John Laing

Stronger regulators crucial to improving sanitation services for the poorest, report finds

A new report published by Water & Sanitation for the Urban Poor (WSUP) and the Eastern and Southern Africa Water and Sanitation (ESAWAS) Regulators Association identifies how stronger regulators can play an important role in improving sanitation for under-served urban residents. The report, entitled Referee! Responsibilities, regulations and regulating for urban sanitation, has four key […]

Clean Team waste collector

Evaluation of user experience outcomes of Clean Team service use

Aims This project will deliver an evaluation of the user experience outcomes of being a customer of Clean Team Ghana. Clean Team Ghana is a social enterprise providing container-based toilets for a monthly fee covering toilet rental and the container replacement service. Clean Team Ghana currently operates in the city of Kumasi. This research will […]