WSUP publishes 2020-2021 Annual Report

WSUP has launched its 2020-2021 Annual Report, presenting our operations and impact in the year up to March 2021. Through work in our core countries Bangladesh, Kenya, Ghana, Madagascar, Mozambique, and Zambia, plus our emerging presence in Uganda and consultancy work in Malawi and Cambodia, we were proud to improve the lives of 6.7 million […]


The social and economic development of any country requires strong basic conditions, such as the health and well-being of its population. Hygiene practices are proven to be crucial for health, so any initiative aimed at ensuring those practices are incorporated by communities is incredibly important.

In Madagascar, this has been done successfully over recent years, thanks to partnerships that combined efforts and expertise from organisations and local authorities, with specific focus on educating pupils at schools. In order to assess those actions and the progress they brought about, a study has been produced.

In collaboration with Madagascar’s Ministry of Education, WSUP asked Hydroconseil and GRET to carry out research on the effectiveness of hygiene promotion in schools. The objective of the study was to compare several hygiene promotion approaches in EPPs by assessing their effects on student behaviour.

Valuing toilets: how customers rate the container-based sanitation experience

By Sam Drabble, Head of Evaluation, Research & Learning Container-based sanitation (CBS) offers an innovative response to the challenge of sanitation in densely populated urban settlements. This blog presents key findings from a ground-breaking study looking at customer satisfaction with Clean Team Ghana, a CBS provider owned by WSUP serving over 3200 customers in Kumasi, […]


Safely managed onsite sanitation: a life changer for low-income communities

Toilets: we cannot live without them. However, about half of humanity does. According to the United Nations, 3.6 billion people around the globe live without access to a toilet “that works properly”. With that in mind, the UN has focused on those in need of this very basic service on its campaign for World Toilet […]


Dirty water_ John Laing

Stronger regulators crucial to improving sanitation services for the poorest, report finds

A new report published by Water & Sanitation for the Urban Poor (WSUP) and the Eastern and Southern Africa Water and Sanitation (ESAWAS) Regulators Association identifies how stronger regulators can play an important role in improving sanitation for under-served urban residents. The report, entitled Referee! Responsibilities, regulations and regulating for urban sanitation, has four key […]


Clean Team waste collector

Aims

This project will deliver an evaluation of the user experience outcomes of being a customer of Clean Team Ghana. Clean Team Ghana is a social enterprise providing container-based toilets for a monthly fee covering toilet rental and the container replacement service. Clean Team Ghana currently operates in the city of Kumasi.

This research will aim to generate evidence that is a) of wide value in Ghana and internationally for understanding the user experience impacts of container-based sanitation service models of this type, and b) of specific value to Clean Team Ghana in further improving their business model. The research should focus on user experience including i) satisfaction with aspects including for example smell and container replacement service, and ii) subjective wellbeing across a range of dimensions including dignity and security.

Read more

This publication presents the results of baseline urban WASH sector functionality assessments in WSUP’s six programme countries. We begin by outlining the rationale and process for creating a framework, the methodology and results from the baseline assessments, and concluding it by exploring potential applications of the framework.

WSUP’s decision to develop a Sector Functionality Framework occurred in parallel with a wider shift towards system strengthening in the global WASH sector: away from a narrow focus on building taps and toilets, and towards an understanding of water and sanitation as a service, whose effectiveness depends on the wider enabling environment.

Download the summary poster.

Dhaka survey results now online

In many cities, there is a lack of good-quality data on WASH coverage levels in low-income communities. And that’s a problem if you’re trying to improve slum WASH in that city! So over the period 2017-2018, WSUP is carrying out citywide WASH surveys in at least one city in each country in which we have […]