Polluted river in Biafra, Nairobi

Five myths preventing increased access to urban water and sanitation

Water & Sanitation for the Urban Poor (WSUP) has identified five myths which are stopping investors, agencies and policymakers from properly addressing the inadequate access to essential water and sanitation services in cities across Africa and South Asia. The five myths are published in a new report, Running Dry: Tackling the myths about urban water […]


Women leading the way

“Water, sanitation and hygiene are basic necessities in order to sustain lives. When women are affected by poor services, you end up with a weak community where you can’t expect great development.” – Josephine Moono Clean water and safe sanitation has a huge impact on the lives of women. In the communities where we work, […]


Community leaders: a vital bridge between residents and city authorities

By Dinis Namburete, Community Development Specialist, Mozambique At WSUP, we often talk about the vital role of utilities, governments and businesses in improving basic services for low-income residents. But there’s another group that plays an important a role: community-based organisations. For the residents of Aeroporto B, a low-income bairro on the edge of Maputo, Rogério […]


The female-friendly guide written by WaterAid, UNICEF and WSUP, is designed primarily for use by local authorities in towns and cities who are in charge of public and community toilets. It’s also useful for national governments, public and private service providers, NGOs, donors and civil society organisations who play a role in delivering these services.

The guide explains why toilets must be female-friendly, before detailing the essential and desirable features needed to make them so. It also suggests ways to increase gender sensitivity in town planning on sanitation.

The guide draws the recommendations and practical steps from existing literature, expert opinion and analysis of pioneering experiences from around the world.

This Topic Brief sets out the process of institutional change undergone by Nairobi City Water & Sewerage Company (NCWSC) to extend services to the informal settlements of Nairobi.

Beginning with the creation of an Informal Settlements Department (ISD) in 2009, the utility has implemented a set of structural reforms, strategies and service delivery approaches which have engendered significant progress towards citywide service provision, and which can be instructive for utilities facing similar challenges across Sub-Saharan Africa.

Community engagement in one of Visakhapatnam low-income areas

How to improve sanitation across an entire city: the case of Visakhapatnam

The Skoll Foundation has published a blog on WSUP’s highly successful project in Visakhapatnam and how its experiences can inform future work towards achieving universal access to sanitation in India. By Neil Jeffery, Chief Executive, Water & Sanitation for the Urban Poor (WSUP) Half of the one billion people in the world who still defecate in the […]


Solid waste in Mirpur, Dhaka

Solid waste: a barrier to achieving safe water and sanitation services

Solid waste. It’s everywhere in the urban communities where we work – clogging up drains and waterways, and impacting on the health of cities. Municipal authorities in developing countries frequently lack the capacity to manage waste across the city and as a result huge amounts of solid waste is illegally disposed. In Dhaka, for example, […]


Shatilla skyline, Lebanon

Water providers in crisis: keep the connection

Guest blog by Loan Diep, Doctoral researcher at UCL Centre for Urban Sustainability and Resilience (USAR) and former Project Officer, WSUP Advisory   Millions of people’s water needs in the MENA region are currently unmet. In Jordan and Lebanon providers have seen huge jumps in water demand with the arrival of Syrian refugees fleeing conflicts. Some […]