Can new pan-African policy guidelines help bring about national sanitation programmes?

With 72% of the 962 million people living in Sub-Saharan Africa lacking access to basic sanitation, and governments struggling to increase access, new action is required to accelerate progress towards Sustainable Development Goal (SDG) 6. This situation has been exacerbated by the Covid-19 pandemic, further underscoring the need for African governments to meet their national, […]


What is water worth?

To mark World Water Day, 22 March, WSUP is shining a light on the value of water: the theme for this year’s campaign. Water brings value in so many ways, whether it is through education, employment, nutrition, health, or environmental protection. Safeguarding this precious resource for the benefit of everyone is critical. Watch the video […]


Melita Zeca, resident in Beira

Water-smart, inclusive, and integrated: ways to climate-proof sanitation systems

What have toilets got to do with climate change? This World Toilet Day, WSUP is highlighting how climate change is placing a growing strain on urban sanitation systems, and looks at ways to improve the climate resiliency of services to the poorest. Climate change is threatening sanitation systems in cities. Droughts in southern Africa have […]


Peri-urban community Livingstone

Climate resilience in Southern Zambia – new report

Water & Sanitation for the Urban Poor has today published a new report on the need for water and sanitation service providers in Southern Zambia to become more resilient in the face of climate change. The report, entitled, Building resilience to climate change: experiences from Southern Zambia, focuses on water shortage in the Zambezi river […]


Building resilience to climate change experiences from Southern Zambia

As the effects of man-made climate change become more pronounced, water shortages are becoming more common throughout Africa, with Southern Africa identified as a particular climate change hotspot.

This report examines the challenges faced by Southern Water & Sanitation Company Limited (SWSC) in Southern Zambia, as climate change has reduced its available water supply in recent years.

The report outlines steps being taken by SWSC under a utility strengthening programme created by WSUP with support from Wasser fuer Wasser.

This Discussion Paper synthesises experience from Eastern and Southern Africa and Bangladesh to explore the evolving role of regulators in driving urban sanitation service improvements.

The paper argues that effective regulators and regulations are urgently needed to improve urban sanitation services to the poorest, and highlights some ways in which this can be achieved.

The paper features six case studies of diverse regulatory initiatives, ranging from sanitation surcharges and specific Key Performance Indicators (KPIs) to national-level institutional and regulatory frameworks. In each case, the paper aims to document how progress has been made, but also to critically assess future challenges to implementation. Key messages of the paper are:

  • Regulatory effectiveness is a core driver of improved sanitation services. Every football match needs a referee.
  • Regulations are not enough. Clear responsibilities and active regulating are essential.
  • Problems cannot be solved in one bold step. Active regulating involves incremental change, extensive consultation and testing.
  • A Regulating Ladder could support countries in their journey towards active regulating.

This is a joint publication between The Eastern and Southern Africa Water and Sanitation Regulators Association (ESAWAS) and Water & Sanitation for the Urban Poor (WSUP).

Mtendere East Water Trust

Delegated Management Models: ensuring service delivery at a local level

By Chisha Mwenso, Administrative Officer, Zambia In Zambia, WSUP has been supporting sustainable models for WASH service delivery to help reach more people in the most underserved communities. In Lusaka, the capital and largest city in Zambia, around 65% of residents live in low-income communities, many of which lack access to clean water and safe […]


Handwashing station in Accra, Ghana

Covid-19 and crowded urban settlements: how can we stop the spread?

By Sam Drabble, Acting Head of Evaluation, Research & Learning For the one billion people living in informal urban settlements in the Global South, the spread of coronavirus poses an imminent threat that could prove catastrophic. A range of factors makes transmission of the virus in these contexts more likely, and the potential impacts even […]


Child-washing-hands-outside-school-in-Kumasi

Our response to Covid-19: CEO message

Access to clean water and good hygiene have never been more important. A message from our CEO Neil Jeffery I wanted to share with you an update on WSUP’s response to the Covid-19 pandemic. Over the last week, we have been working tirelessly to reorient our organisation – getting staff back to their home countries, […]