Mabinty runs the new call centre in Freetown, taking enquiries from the public on faecal waste management services available in the city. “It is not just a channel of complaints for faecal waste management issues, but also a medium through which other issues are reported,” she says. “People call to report solid waste issues and […]
Since January 2016, WSUP Advisory and its partner GOAL have supported Freetown City Council (FCC) in its efforts to improve faecal sludge management services in Sierra Leone’s capital city.
This Practice Note provides an overview of project activities, challenges and results to date.
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