Jessica is a community engagement expert who possesses a wealth of expertise in service delivery, capacity building, and influence in the WASH sector. She holds a bachelor’s degree in Library and Information Systems and Development Studies attained from the University of Zambia and has a master’s degree in Development Studies.
She has five years’ experience working in the WASH sector leading the development of community engagement strategies, behaviour change strategies, stakeholder management and organisational communications strategies. She has experience working with government ministries, NGOs, and various stakeholders at grassroots level to achieve sustainable programme outcomes.