Urban WASH Inclusion Masterclass

3-6 December 2019

Organised by Water & Sanitation for the Urban Poor (WSUP) and the Water Supply and Sanitation Collaborative Council (WSSCC)

 

The Masterclass brought together utilities, municipalities, regulators, ministries and NGOs – to learn from each other about inclusive service delivery in water and sanitation.

The event aimed to enhance knowledge of inclusive approaches in urban WASH, and to support delegates in adopting learning in their respective institutions, building on insights of the institutional partners and organisations that are now driving progress in cities and countries across Africa and South Asia.

Session presentations

Tuesday 3 December

Wednesday 4 December

Thursday 5 December

 

Resources

Take a look at the following resources to learn more about the case studies and examples that were shared at the Masterclass:

Urban services

Githogoro. Photo by Brian Otieno WSUP Business Plan 2020-2025
Chazanga Water Trust, Zambia Balancing financial viability and user affordability: an assessment of six WASH service delivery models
Polluted river in Biafra, Nairobi Running Dry: Tackling the myths about urban water and sanitation

Water

How water flows through cities The urban water system
Pre-paid dispenser in Lusaka Promoting water security at the city level: lessons from Lusaka
Growing Nairobi, Flowing Nairobi: collaborating to build Nairobi's water resiliency
Customer accessing water in Nairobi A journey of institutional change: extending water services to Nairobi’s informal settlements

Sanitation

Systems Reboot: Sanitation sector change in Maputo and Lusaka
Kanyama first transfer station A guide to strengthening the enabling environment in faecal sludge management
A public toilet in Kumasi, Ghana Female-friendly public and community toilets: a guide for planners and decision makers

Regulation

Water pipes and rubbish, Nairobi Willingness of Kenyan water utility customers to pay a pro-poor sanitation surcharge
Poor sanitation in Kisumu Regulatory reform: raising the standard of pit-emptying services in Kisumu
Master Operator in Kisumu_ Kenya (1) Institutionalising pro-poor services: A new Key Performance Indicator for Kenyan utilities

About the organisers

WSUP

Water & Sanitation for the Urban Poor (WSUP) is a not-for-profit company that helps transform cities to benefit the millions who lack access to water and sanitation. We were created in 2005 as a response to the unprecedented urban explosion that has left cities unable to provide basic services, such as access to a toilet or drinking water, to low-income communities. We work in seven countries in sub-Saharan Africa and South Asia, supported by an office in the UK. Since inception we have helped 20 million people access better water, sanitation and hygiene services.

WSSCC

Today, WSSCC stands with 2 billion people who still don’t have access to basic sanitation services and 673 million people who still practice open defecation. Hundreds of millions of women and girls do not fully participate in society because they lack ways to safely manage menstruation. WSSCC is a UN-hosted organization that works to close the gap for the above people, especially for those left behind yet least able to respond. We mobilize, invest and convene for access to adequate and equitable sanitation and hygiene for all and an end to open defecation with special attention to needs of women and girls and those in vulnerable situations.