On the outskirts of Antananarivo, getting enough water everyday can be a difficult task.
Residents who live in informal settlements are the ones affected the most, and have to rely on unsafe sources to meet their daily needs.
Watch our 360-degree film and learn how improvements across the water system are changing lives for residents in Madagascar.
Could you run an urban sanitation business? Find out with our new simulation.
Learn more about sanitation businesses by watching our films on SWEEP in Bangladesh and Gasia Poa in Kenya.
Also:
Read our guide to strengthening the enabling environment for faecal sludge management
Lead author: Aquaya Institute. In Kisumu, Kenya, the majority of households rely on pit latrines, though the servicing of these latrines is largely unsafe. This Brief assesses the market potential to expand safe fecal waste emptying services to low-income areas in Kisumu. Price is the largest barrier for this population to access safe emptying services, […]
Chazanga Water Trust has provided an affordable, accessible and safe pit-emptying service to low-income customers in Lusaka since August 2014, the result of a partnership between Lusaka Water and Sewerage Company (LWSC) and WSUP. This Practice Note explains the process behind LWSC’s recent price adjustment for its FSM service in Chazanga, and situates that within […]
This Topic Brief presents WSUP’s experience supporting sanitation businesses oriented towards low-income customers in five cities. Each case study highlights changes to the business model or enabling environment with the potential to trigger business growth. In WSUP’s experience, the success of sanitation businesses depends on factors internal to the business as well as those external, […]
Service providers involved in faecal sludge management are held back by a lack of current data on their customer base, operating standards and levels of service. Pula, a mobile app, was developed to address this data gap. This publication shares the learning from a 3-year process of developing a Minimum Viable Product (MVP) for the […]
This Practice Note describes the design process behind development of a mobile app, Pula, inspired by GV’s Design Sprint method. Pula aims to support vacuum tankers with their business while providing urban planners with data about sanitation in the city. See also: Integrating mobile tech into sanitation services: insights from Pula
This Discussion Paper examines the theory and practice of supporting change processes in urban water and sanitation institutions – a chain of actors that includes local governments, water utilities, and a mix of private and public service providers – to help them reach all urban citizens, including the poorest, with water and sanitation services. The […]
Since January 2016, WSUP Advisory and its partner GOAL have supported Freetown City Council (FCC) in its efforts to improve faecal sludge management services in Sierra Leone’s capital city. This Practice Note provides an overview of project activities, challenges and results to date.
Supporting the development of the National Sanitation Authority in Ghana so it can co-ordinate the push to achieve pro-poor sanitation across the country This Policy Brief provides recommendations based on research conducted to feed into the development of the Government of Ghana’s proposed National Sanitation Authority. While the exact shape of the NSA is still […]
The female-friendly guide written by WaterAid, UNICEF and WSUP, is designed primarily for use by local authorities in towns and cities who are in charge of public and community toilets. It’s also useful for national governments, public and private service providers, NGOs, donors and civil society organisations who play a role in delivering these services. The […]
This Topic Brief sets out the process of institutional change undergone by Nairobi City Water & Sewerage Company (NCWSC) to extend services to the informal settlements of Nairobi. Beginning with the creation of an Informal Settlements Department (ISD) in 2009, the utility has implemented a set of structural reforms, strategies and service delivery approaches which […]
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