A round-up of SWEEP: WSUP’s solution to tackle Bangladesh’s sanitation challenge

The SWEEP service has transformed the collection of human waste in three of the largest cities in Bangladesh, with the potential to go much further. This ground-breaking public-private sector led service was launched in Dhaka, in 2015, to address the lack of safe collection and treatment of sanitation waste services in the city. To date, […]


WSUP Chief Executive Neil Jeffery to step down

After eight years leading Water & Sanitation for the Urban Poor (WSUP), Neil Jeffery has announced his intention to step down from the role of Chief Executive. Neil has been a driving force behind the organisation’s growth in recent years, overseeing the organisation as it has increased the numbers of under-served people in cities that […]


Mind the Gap: what happens when customers cannot afford safe sanitation?

By Sam Drabble, Head of Evaluation, Research & Learning In a recent publication, WSUP explored what quality sanitation means from a public health and user experience perspective. But there is a further question which is core to achieving Citywide Inclusive Sanitation: how can quality sanitation be financed? The scale of the financing challenge for urban […]


Upgrading the importance of low-income customers in Ghana’s water sector

The more visible low-income customers are within a utility, the better the quality of the service they will receive. And so, the decision by Ghana’s national water provider, Ghana Water Company Limited (GWCL), to upgrade the Low-Income Customer Support Unit (LICSU) into a full department is excellent news for many under-served Ghanaians. WSUP has been […]


WSUP publishes 2020-2021 Annual Report

WSUP has launched its 2020-2021 Annual Report, presenting our operations and impact in the year up to March 2021. Through work in our core countries Bangladesh, Kenya, Ghana, Madagascar, Mozambique, and Zambia, plus our emerging presence in Uganda and consultancy work in Malawi and Cambodia, we were proud to improve the lives of 6.7 million […]


Students sweeping a school sanitation facility, Madagascar

Making progress on sanitation policy: AfricaSan6

How can policy initiatives best accelerate the expansion of sanitation services and help people improve their hygiene practices across Africa? That was one of the questions WSUP and the Eastern and Southern Africa Water and Sanitation (ESAWAS) Regulators Association aimed to address during AfricaSan, the 6th African Conference on Sanitation & Hygiene. WSUP and ESAWAS […]


A year in water and sanitation: battling Covid-19 and climate

We reach the end of 2021, with Covid-19 and climate change having exacerbated the historic lack of access to water and sanitation for many around the world. Despite these challenges, it has been a year of many achievements. With Covid-19 and climate change permeating nearly everything WSUP has worked on in 2021, WSUP has continued […]


Valuing toilets: how customers rate the container-based sanitation experience

By Sam Drabble, Head of Evaluation, Research & Learning Container-based sanitation (CBS) offers an innovative response to the challenge of sanitation in densely populated urban settlements. This blog presents key findings from a ground-breaking study looking at customer satisfaction with Clean Team Ghana, a CBS provider owned by WSUP serving over 3200 customers in Kumasi, […]


Safely managed onsite sanitation: a life changer for low-income communities

Toilets: we cannot live without them. However, about half of humanity does. According to the United Nations, 3.6 billion people around the globe live without access to a toilet “that works properly”. With that in mind, the UN has focused on those in need of this very basic service on its campaign for World Toilet […]


Integrate with wider city resilience: collaboration with other areas is crucial

This is the fourth blog in a series exploring four recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link  Recommendation four: Integrate with wider city resilience For water and sanitation, climate change is not only about reducing the emissions of carbon into the Earth’s atmosphere. […]