Build back for the world of tomorrow, not the world of today, experts warn

City leaders need to do more to understand, plan for and respond to the threats of climate change. Cities in developing countries need to focus more on the impacts that climate change will have on their ability to deliver inclusive water and sanitation services, according to speakers at a WSUP event held this week. The […]


Two years on from Cyclone Idai: new video shows how Beira is rebuilding

In Mozambique climate change is increasing the severity of natural disasters, weakening already vulnerable infrastructure and threatening to leave millions of low-income residents of cities without access to water and sanitation. This was the case in 2019 when Cyclone Idai hit the city of Beira, destroying much of the city’s water network and over 11,000 […]


Nairobi LIC street scene

Improving sanitation services a top priority, according to study of under-served urban residents

As we mark World Cities Day 2020 on Saturday, new research from WSUP shines light on the complex needs of marginalised communities in cities. The analysis rated 17 differing services in Accra, Ghana, and Nairobi, Kenya and found that, consistently, residents placed sanitation services close to the top. Surprisingly, there have been few dedicated studies […]


Mombasa Water receive donation of handsanitiser

Handwashing in 2020: working with utilities to protect the most vulnerable

This year, on Global Handwashing Day, the need for everyone to be able to wash their hands with soap has never been clearer. The devastating effects of the Covid-19 pandemic have shown the importance of universal hand hygiene as the simplest and most effective way to prevent the spread of a virus. For low-income communities […]


Ilda Timan in front of the toilet block

Creating a safe and sustainable water supply for 50,000 low-income residents of Maputo

Increasing urbanisation in Mozambique’s cities is placing ever-growing demand on water services, meaning many vulnerable urban residents have limited or no access to clean, piped water. Together with Borealis, WSUP worked with the infrastructure asset owner FIPAG and small-scale operators in Maputo to extend the water network, repair water tanks and provide training on how […]


Mombasa city landscape

At the epicentre of the crisis: battling to provide clean water in Kenya

In Kenya, the coastal city of Mombasa has been one of the worst hit by the coronavirus pandemic. Antony Njaramba, Managing Director of the Mombasa Water Supply and Sanitation Company, gives us a first-hand account of how the crisis has affected water supply in the city and how attitudes towards the importance of water are […]


Climate recovery in Beira: sustainable water and sanitation access for a more resilient city

In the aftermath of Cyclone Idai, WSUP has been delivering sustainable, long-term water and sanitation solutions to help mitigate the effects of climate change for thousands of residents in Beira. In March 2019 Cyclone Idai caused devastation across Mozambique, including in the city of Beira which suffered from widespread flooding and severe damage to its […]


WSUP at World Water Week graphic

Join us for World Water Week 2020

This year World Water Week will be held virtually, with WSUP co-convening five sessions through the week of 24 August 2020. With Covid-19 and climate change both demonstrating the need to invest in improved water, sanitation, and hygiene for the poorest people around the world, meeting to discuss these issues is more important than ever. […]


Laundry block user in Antananrivo

What can the water sector learn about customer service from UK energy providers?

By Annie Hall, Marketing Specialist Learning from other sectors is a fundamental part of WSUP’s approach. We bring together experiences from civil society, academia, and the private sector. In fact, it was WSUP’s interest in the role of the private sector, and the drive to understand low-income consumer needs, that convinced me to make the […]