Valuing toilets: how customers rate the container-based sanitation experience

By Sam Drabble, Head of Evaluation, Research & Learning Container-based sanitation (CBS) offers an innovative response to the challenge of sanitation in densely populated urban settlements. This blog presents key findings from a ground-breaking study looking at customer satisfaction with Clean Team Ghana, a CBS provider owned by WSUP serving over 3200 customers in Kumasi, […]


Safely managed onsite sanitation: a life changer for low-income communities

Toilets: we cannot live without them. However, about half of humanity does. According to the United Nations, 3.6 billion people around the globe live without access to a toilet “that works properly”. With that in mind, the UN has focused on those in need of this very basic service on its campaign for World Toilet […]


Integrate with wider city resilience: collaboration with other areas is crucial

This is the fourth blog in a series exploring four recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link  Recommendation four: Integrate with wider city resilience For water and sanitation, climate change is not only about reducing the emissions of carbon into the Earth’s atmosphere. […]


Githogoro. Photo by Brian Otieno

City leaders to highlight adaptation efforts in urban water at COP26

On 11 November, WSUP along with city leaders from Lusaka, Maputo, and Nairobi will be sharing experiences of building urban resilience in the face of climate change. Climate change is bringing a wealth of challenges to cities, such as heat rise, increased migration, flooding and impacts from extreme weather, and most of these are felt […]


Strengthen systems: foundations for climate resilience in the long term

This is the third blog in a series exploring four recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link Recommendation three: Strengthen systems When we think of climate-resilient water and sanitation, many of us will picture infrastructure. We might think of piped water and […]


Protect the infrastructure: climate proofing water and sanitation systems

This is the second blog in a series exploring recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link Recommendation two: Protect the infrastructure When Hurricane Sandy struck the United States back in 2013, the wastewater systems were overwhelmed causing over 10 billion gallons of […]


Use every drop: helping water providers fight back against climate-driven water scarcity

This is the first blog in a series exploring recommendations from WSUP’s new report, The missing link in climate adaptation, released ahead of COP26. Read the full report here: www.wsup.com/the-missing-link Recommendation one: Use every drop For centuries, the world has lived as if water were an unlimited resource. Now, thanks to climate change piling pressure […]


Our future is at hand: strengthening hygiene and increasing access to water and sanitation services in Madagascar

In these recent months, we have seen hand hygiene become a fundamental component of people’s health and safety, giving all the more reason for better investment in water, sanitation and hygiene services. As Madagascar continues to grapple with the ongoing Covid-19 pandemic, ensuring long-term systemic change in water, sanitation and hygiene is vital. Over the […]


Access to water and sanitation: the missing link in urban climate adaptation

Ahead of COP26, WSUP has released a new report highlighting the importance of water and sanitation services in helping cities adapt to climate change. Drawing on evidence from seven countries the report, entitled The missing link in climate adaptation: How improved access to water and sanitation is helping cities adapt to climate change finds that […]


Integrated Slum Upgrading: details and learnings from four experiences in Africa

Projects executed in Africa in the past few years have helped WSUP better understand the connection between water and sanitation issues and other challenges faced by residents of low-income urban areas. Our report “Integrated Slum Upgrading”, first released in May 2021, indicates a clear path towards successful outcomes: solutions to the most urgent problems in […]