Customer experience: bridging the gap between residents and service providers

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Research

Driving policy change in urban sanitation

WSUP Advisory

Consulting services in water and sanitation

Blog

The virtuous circle of good customer service: experience from Mozambique

6 August 2020

Blog

Marketing the un-marketable? Selling sanitation in Bangladesh

30 July 2020

Video

Introducing WSUP: learn more about our work
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Where we work

Publication

Referee! Responsibilities, regulations and regulating for urban sanitation

June 2020
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Impact

5.5m people with improved water services
6.9m people with improved sanitation services
8.8m people who have received hygiene training
Learn more about our impact

Support our work

Nearly 900 million city-dwellers worldwide lack access to safe water or sanitation. Work with us to tackle this and create long-lasting change in cities around the world.

Support our work

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