What WSUP Does

At the heart of WSUP’s approach is its strong emphasis on working with service providers and strengthening their capacity to deliver services to the urban poor.

WSUP-supported projects work with the low income communities to ensure service levels are adequate, affordable and reflect the needs and demands of the community as well as ensuring that their responsibilities as good consumers are met.

In addition, WSUP works with both the service providers and the community to open dialogue between them.

There are great benefits in this partnership approach for all stakeholders: consumers, local service providers, local NGOs, donors and the private sector. The most important stakeholders - the urban poor - gain access to lasting water and sanitation services and actively participate throughout the project.