What WSUP Does

At the heart of WSUP’s approach is its strong emphasis on working with service providers and strengthening their capacity to deliver services to the urban poor.

At the same time, WSUP-supported projects work with the service users to ensure service levels are adequate and affordable and that their responsibilities as good consumers are met.

There are great benefits in this partnership approach for all stakeholders: consumers, local service providers, local NGOs, donors and the private sector. The most important stakeholders - the urban poor - gain access to lasting water and sanitation services and actively participate throughout the project.