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  • Situation analysis Kenya

    Situation analysis of the urban sanitation sector in Kenya

    1 1500977486 5

    This report, part of WSUP’s Urban Sanitation Research Initiative, explores the background to the urban sanitation sector in Kenya.

  • Situation analysis Ghana

    Situation analysis of the urban sanitation sector in Ghana

    2 1500977235 7 Sanitation, Faecal Sludge Management (FSM) Ghana 2017 English

    This report, part of WSUP’s Urban Sanitation Research Initiative, explores the background to the urban sanitation sector in Ghana.

    Published 2017

  • Situation analysis Bangladesh

    Situation analysis of the urban sanitation sector in Bangladesh

    3 1500976809 6 Sanitation, Faecal Sludge Management (FSM) Bangladesh 2017 English

    This report, an output of WSUP’s Urban Sanitation Research Initiative, explores the background to the urban sanitation sector in Bangladesh. 

    Published 2017

  • Manual para a redução de água não facturada: como minimizar perdas, consolidar a viabilidade comercial e melhorar serviços

    4 1498642179 43 Non Revenue Water (NRW), Tools

    Este guia foi desenvolvido como um recurso para utilitários de água para apoiar a implementação de programas de redução de água não-receita (NRW). Abrange o que é NRW e por que isso importa, antes de fornecer diretrizes sistêmicas que podem ser adotadas por gerentes de serviços públicos, engenheiros e pessoal de operações para planejar e implementar um programa NRW faseado e sustentável.

  • From pilot project to emerging sanitation service

    5 1495619431 380 Research, Sanitation, Faecal Sludge Management (FSM) Bangladesh 2017 Publications: Topic Brief

    Dhaka is one of the world’s megacities, with a population of around 16 million. The clear majority of residents (80%) are dependent on on-site sanitation systems, yet until recently, no private operator existed to provide mechanical emptying services to this vast and largely untapped market.

    In 2015, a Public Private Partnership was established between Dhaka Water Supply and Sewerage Authority and a local small and medium sized enterprise aiming to bridge the service gap through a new faecal sludge emptying service – SWEEP.

    SWEEP has now been operational for nearly two years, establishing itself as a viable business and becoming profitable five months after its launch. This Topic Brief looks at the SWEEP brand, the lessons learned, and how the business can now be scaled up across Dhaka and Bangladesh.

    Publications: Topic Brief, Published 2017

  • A guide to non-revenue water reduction: how to limit losses, strengthen commercial viability and improve services

    6 1490110116 531 1 2017 English Publications: Guide Non Revenue Water (NRW)

    This guide has been developed as a resource for water utilities to support implementation of Non-Revenue Water (NRW) reduction programmes. It covers what NRW is and why it matters, before providing systemic guidelines that can be adopted by utility managers, engineers and operations staff to plan and implement a phased, sustainable NRW programme.

    Publications: Guide, Published 2017

  • Non-Revenue Water reduction: a critical step towards commercial viability

    7 1490109433 320 1 Madagascar Water, Non Revenue Water (NRW), WASH Planning 2017 English Publications: Practice Note

    WSUP works with water utilities around the world to reduce their rates of Non-Revenue Water (NRW). This Practice Note describes a successful NRW programme undertaken by WSUP and JIRAMA, Madagascar’s state electricity and water utility in the capital city, Antananarivo.

    Publications: Practice Note, Published 2017

  • The world can’t wait for sewers: Advancing container-based sanitation businesses as a viable answer to the global sanitation crisis

    8 1488281532 497 1 Sanitation Ghana 2017 English Reports

    For many low-income residents in urban areas, flush toilets and connections to a piped sewer or septic system are simply not an option. Frequently the infrastructure just doesn’t exist (and may take years to come), systems are too expensive or technically difficult to construct (particularly in densely populated, flood prone, hilly or rocky areas) or service fees are too high.

    The world needs a viable, high-quality alternative to piped sanitation.

    That’s why a small number of groups around the world — including Clean Team in Ghana, which was set up and is managed by WSUP — are pioneering the concept of CBS.

    Reports, Published 2017

  • A Ward-by-Ward Approach to Eliminating Open Defecation: Experience from Visakhapatnam, India

    9 1487348793 561 Sanitation, WASH Planning India 2017 English Publications: Topic Brief

    The Government of India launched the Swachh Bharat Mission (SBM) in 2014 with the ambitious aim to ensure hygiene, waste management and sanitation across the nation by the 150th anniversary of Gandhi’s birth in October 2019. This document aims to build on existing knowledge by detailing how the challenge of achieving universal sanitation and Open Defecation Free (ODF) status has been approached by Visakhapatnam in Andhra Pradesh, presenting nine stepping stones which together constitute a pathway towards citywide ODF status.

    Publications: Topic Brief, Published 2017

  • Learning from innovation in sanitation business models: prefabricated septic tank distribution in Chittagong

    10 1485957754 444 1 Sanitation, Business Bangladesh 2016 English Publications: Practice Note

    WSUP works on the front line of a challenging sector: not everything goes to plan when trying to innovate. This note details the development and testing of a business model in Chittagong (Bangladesh) that was found to be unviable. It is part of a series of reports emerging from a business-focused on-site sanitation programme funded by the Bill and Melinda Gates Foundation.

    Publications: Practice Note, Published 2016

  • Learning from innovation in sanitation business models: shared serviced and container-based sanitation in Kisumu

    11 1485957633 475 1 Sanitation Kenya 2016 English Publications: Practice Note

    WSUP works on the front line of a challenging sector: not everything goes to plan when trying to innovate. This note details the development and testing of two sanitation business models in Kisumu (Kenya) that were found to be unviable. It is part of a series of reports emerging from a business-focused on-site sanitation programme funded by the Bill and Melinda Gates Foundation.

    Publications: Practice Note, Published 2016

  • Defining and identifying low-income communities in the context of urban WASH programmes

    12 1474910527 2539 1 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Finance, Gender, Climate Change, Community Management, Health Impacts, Sustainability, WASH Planning 2016 English Publications: Discussion Paper

    How do organisations decide which low-income communities to focus on? How is poverty defined and measured, and what other factors must be considered before deciding where to intervene?

    Publications: Discussion Paper, Published 2016

  • The business case for investing in WASH

    13 1473944499 2153 Research, Sanitation, Water, Business, WASH Planning 2016 English

    WASH opportunities can not only facilitate doing business, but can also have a positive impact on the bottom line. Unfortunately, companies that integrate WASH initiatives into their strategy are still a minority. This white paper presents a framework to help companies understand how, and why, they should invest in WASH.

    Published 2016

  • INTRAC Evaluation of WSUP 2012-2015

    14 1469009582 1852 2016 English Reports

    At the end of WSUP’s 2012-2015 Business Plan, which was core-funded by DFID, consultant group INTRAC carried out an independent evaluation of programme performance. Reflecting our policy of full transparency, we here make available the full final report of this evaluation.

    Reports, Published 2016

  • WSUP Management Response to INTRAC Evaluation

    15 1469009542 1764 2016 English Reports

    At the end of WSUP’s 2012-2015 Business Plan, which was core-funded by DFID, consultant group INTRAC carried out an independent evaluation of programme performance. Here we make available WSUP’s Management Response to this evaluation.

    Reports, Published 2016

  • Improving the quality of public toilets in Kumasi

    16 1468510905 2110 Research, Sanitation Ghana 2016 English Publications: Practice Note

    Public toilets are the leading form of sanitation in urban Ghana: in Kumasi, 700,000 people use one each day. This Note presents the activities of Kumasi Metropolitan Assembly (KMA) to raise the standard of these services.

    Publications: Practice Note, Published 2016

  • A toilet in every compound – improving access to compound sanitation in Kumasi and Ga West

    17 1468510736 2240 Research, Sanitation Ghana 2016 English Publications: Practice Note

    In the low-income communities of Kumasi and Ga West (Accra), over half the population live in compounds without access to an in-house toilet. This Note details WSUP’s support to Kumasi Metropolitan Assembly (KMA) and Ga West Municipality in developing a five-year Compound Sanitation Strategy.

    Publications: Practice Note, Published 2016

  • Business Plan 2016-2020

    18 1463572024 2242 2016 English

    WSUP’s new Business Plan 2016-2020 outlines our driving vision and strategic objectives for the coming four years.

    Published 2016

  • Increasing municipal finance for sanitation: towards a sanitation tariff in Maputo

    19 1462797067 1706 Finance, Research Mozambique 2016 English Publications: Practice Note

    This Practice Note is one of a three-part series reporting the findings of recent action research to encourage greater municipal investment in sanitation in three African cities.

    Publications: Practice Note, Published 2016

  • Can behaviour change approaches improve the cleanliness and functionality of shared toilets?

    20 1462273184 1677 Research, Sanitation, Health Impacts Bangladesh 2016 English Publications: Discussion Paper

    As part of its 2012 – 2015 DFID-funded research programme, WSUP commissioned a research project in Dhaka to explore behaviour change strategies to help users keep their toilets clean and functional. This Discussion Paper presents the context, methodology, results and conclusions of the study.

    Publications: Discussion Paper, Published 2016

  • Increasing municipal finance for sanitation: support for property tax collection in Ga West

    21 1461344268 1587 Finance, Research Ghana 2016 English Publications: Practice Note

    This Practice Note is one of a three-part series reporting the findings of recent action research to encourage greater municipal investment in sanitation in three African cities.

    Publications: Practice Note, Published 2016

  • How do improved services to slum areas impact water demand at the city level?

    22 1458313884 1422 Research, Water, Business, Utilities Management Ghana, Kenya 2016 English Publications: Discussion Paper

    This Discussion Paper presents the findings of a modelling study, commissioned as part of WSUP’s 2012-2015 DFID-funded research programme and carried out by the University of Leeds.

    Publications: Discussion Paper, Published 2016

  • Can behaviour change approaches improve the cleanliness and functionality of shared toilets?

    23 1454597493 1610 Research, Community Management, Health Impacts Bangladesh 2016 English Publications: Practice Note

    Improved sanitation is not just about building shiny new toilets – it is critical to maintain existing infrastructure. This Practice Note details a research project in Dhaka looking at behaviour change strategies to help users keep their toilets clean and functional.

    Publications: Practice Note, Published 2016

  • How would improved services to slum areas impact on water demand in your city?

    24 1454596832 901 Finance, Research, Water, Tools, Utilities Management 2016 English Publications: Practice Note

    Urban utilities are often unwilling to extend or improve services to unserved areas for fear that not enough water is available. This Practice Note introduces an Excel-based modelling tool that projects the water demand implications of slum water improvements in a given city.

    Publications: Practice Note, Published 2016

  • Guide sur l’élaboration de programmes en milieu urbain: Comment concevoir et mettre en oeuvre un programme EHA efficace en milieu urbain

    25 1447408787 4419 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Finance, Gender, Sanitation, Water, Business, Monitoring and Evaluation, Non Revenue Water (NRW), Sustainability, Tools, Utilities Management, WASH Planning 2015 French Publications: Guide

    Ce guide se veut une introduction à l’élaboration de programmes EHA en milieu urbain : il porte sur l’élaboration et la mise en oeuvre des programmes EHA en faveur des plus démunis.

    Publications: Guide, Published 2015

  • Introducing safe FSM services in low-income urban areas: lessons from Lusaka

    26 1445010070 1624 Zambia Sanitation, Faecal Sludge Management (FSM) 2015 English Publications: Topic Brief

    Despite the acknowledged importance of on-site sanitation, examples of safe and commercially viable faecal sludge management (FSM) services remain few and far between. This Topic Brief sets out the process and learning from a recent project – completed with funding from the Stone Family Foundation (SFF), and led by Lusaka Water and Sewerage Company (LWSC) – which aimed to introduce a complete FSM service in the peri-urban areas of Kanyama and Chazanga.

    Publications: Topic Brief, Published 2015

  • Urban WASH Module: Overview

    27 1440077461 1712 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Research, Sanitation, Water, Faecal Sludge Management (FSM), Non Revenue Water (NRW), Tools, Utilities Management, WASH Planning 2015 Training materials English

    This document provides an overview of the masters-level professional training resource developed by WSUP and WEDC (the Water, Engineering and Development Centre of Loughborough University). The module aims to give engineers and other professionals an understanding of how to provide water and sanitation services in urban low-income communities.

    Training materials, Published 2015

  • Urban WASH Module: User Request Form

    28 1440077297 1448 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Research, Sanitation, Water, Faecal Sludge Management (FSM), Non Revenue Water (NRW), Tools, Utilities Management 2015 Training materials English

    This form relates to the masters-level professional training module “Water and Sanitation in Urban Low-Income Communities”, developed by Water & Sanitation for the Urban Poor (WSUP) and the Water, Engineering & Development Centre (WEDC) of Loughborough University. To obtain the full materials for all 16 units, complete the form and email to erl@wsup.com. The materials are free to use.

    Training materials, Published 2015

  • Urban WASH Module: Unit 1 – Powerpoint

    29 1440077110 1497 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Research, Sanitation, Water, Climate Change, Faecal Sludge Management (FSM), Non Revenue Water (NRW), Tools, Utilities Management, WASH Planning 2015 Training materials English

    These are the powerpoint slides for Unit 1 of a masters-level professional training resource developed by WSUP and WEDC (the Water, Engineering and Development Centre of Loughborough University). To obtain the full materials for all 16 units, please complete the User Request Form above and email to erl@wsup.com. The materials are free to use as an off-the-shelf course or as guidance for the creation of related courses.

    Training materials, Published 2015

  • Urban WASH Module: Unit 1 – Lecturer Notes

    30 1440073593 1446 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Research, Sanitation, Water, Climate Change, Faecal Sludge Management (FSM), Non Revenue Water (NRW), Tools, Utilities Management, WASH Planning 2015 Training materials English

    These are the lecturer notes for Unit 1 of a masters-level professional training resource developed by WSUP and WEDC (the Water, Engineering and Development Centre of Loughborough University). To obtain the full materials for all 16 units, please complete the User Request Form above and email to erl@wsup.com. The materials are free to use as an off-the-shelf course or as guidance for the creation of related courses.

    Training materials, Published 2015

  • Municipal finance for sanitation in three african cities

    31 1436387487 1826 Finance, Research Mozambique, Ghana, Kenya 2015 English Publications: Discussion Paper

    This Discussion Paper reports data on municipal public finance for sanitation in three African cities, based on in-country examination of available budget records: Ga West Municipality, part of the Greater Accra conglomeration in Ghana; Maputo, capital of Mozambique; and Nakuru County in Kenya, including the city of Nakuru.

    Publications: Discussion Paper, Published 2015

  • Creating business value and development impact in the WASH sector

    32 1432895545 1782 Finance, Sanitation, Water, Business 2015 English Publications: Discussion Paper

    Drawing upon leadership perspectives from Diageo, IBM, Marks & Spencer, The Coca-Cola Company, and Unilever, this Discussion Paper demonstrates the diverse ways in which multinational companies are striving to create business value and development impact in the WASH sector.

    Publications: Discussion Paper, Published 2015

  • Entrepreneurial ecosystems: strengthening the WASH sector in Kenya

    33 1432290190 1502 Finance, Business Kenya 2015 English Publications: Perspective Piece

    WSUP is working to promote entrepreneurial activity in the Kenyan WASH sector. This Perspective Piece sets out a way forward, arguing that the introduction of a WASH-sector forum is essential for creating a thriving ecosystem.

    Publications: Perspective Piece, Published 2015

  • Entrepreneurial ecosystems: the importance of success stories

    34 1431687574 1702 Finance, Business 2015 English Publications: Perspective Piece

    Entrepreneurs have a vital role to play in achieving universal water and sanitation, but many countries still lack the conditions needed for WASH businesses to thrive. This Perspective Piece discusses the components of a successful entrepreneurial ecosystem, emphasising the importance of a ‘success story’ to catalyse growth in the sector.

    Publications: Perspective Piece, Published 2015

  • How can we influence municipal governments to allocate more money to sanitation?

    35 1431097761 1583 Finance, Research, Sanitation Mozambique, Ghana, Kenya 2015 English Publications: Practice Note

    Improving urban sanitation requires big investment by municipal as well as national government: but in most African cities, sanitation receives less than 1% of the total municipal budget. This Practice Note reports ongoing research around how to encourage greater municipal investment in sanitation, in cities in Kenya, Ghana and Mozambique.

    Publications: Practice Note, Published 2015

  • PN019 ENGLISH - DWASA LIC Unit

    Setting up an LIC Unit: DWASA’s approach to serving low-income communities in Dhaka

    36 1426855915 1476 Water, Utilities Management, WASH Planning Bangladesh 2015 English Publications: Practice Note

    Urban water utilities face complex challenges in extending services to low-income communities (LICs). This Practice Note looks at DWASA’s evolving approach to serving LICs in Dhaka, one of the world’s fastest growing cities.

    Publications: Practice Note, Published 2015

  • Menstrual hygiene - front cover

    Menstrual hygiene: a behaviour change campaign in Dhaka

    37 1425638789 1618 Gender, Sanitation Bangladesh 2015 English Publications: Practice Note

    Women and girls living in the low-income communities of Dhaka lack the services and support required to practice safe menstrual hygiene. This Practice Note looks at a campaign that aimed to overcome the barriers to change.

    Publications: Practice Note, Published 2015

  • How can water utilities serve low-income communities?

    Stand-alone unit or mainstreamed responsibility: how can water utilities serve low-income communities?

    38 1422969661 1727 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya 2015 English Publications: Discussion Paper Utilities Management

    Drawing upon 10 case studies from Africa and Asia, this Discussion Paper explores a question that is core to the urban water supply challenge: how can utilities effectively structure their organisation to extend services to low-income communities?

    Publications: Discussion Paper, Published 2015

  • ACF Final Report 2009-14

    African Cities for the Future (ACF) Final Report

    39 1422622055 1687 Madagascar, Mozambique, Ghana, Kenya, Mali Gender, Sanitation, Water, Community Management, Non Revenue Water (NRW), Sustainability English 2014 Reports

    This final African Cities for the Future report comprises a brief summary of the programme’s achievements across each ACF city, bringing out some detail from the final extension year, then draws together some of the important lessons learned, and recommendations for the future.

    Reports, Published 2014

  • Get to Scale in Urban Sanitation Aumentar a cobertura de serviços do saneamento urbano!

    Aumentar a cobertura de serviços do saneamento urbano!

    40 1421664459 1259 Madagascar, Mozambique Sanitation, WASH Planning Publications: Practice Note 2013 Portuguese

    Aumentar a cobertura de serviços do saneamento urbano, requer o “scaling out” de modelos adequados para as comunidades mais desfavorecidas e ao mesmo tempo, o “scaling up” dos processos de gestão sustentáveis. Esta nota informa sobre a experiência de Maputo e de Antananarivo sobre o “scaling out” e o “scaling up”.

    Publications: Practice Note, Published 2013

  • Guiding entrepreneurs to independence

    Parvenir à la pérennité : guider les entrepreneurs vers l’indépendance

    41 1421662938 1413 Finance, Sanitation, Water, Business, Sustainability Mozambique, Kenya Publications: Practice Note French 2013

    Appuyer les entrepreneurs à lancer des services pérennes d’assainissement peut être relativement simple. Cependant, des défis se posent en général quand il faut passer d’une entreprise appuyée par les bailleurs de fonds vers la vraie indépendance. Cette note se penche sur les obstacles à surmonter pour devenir une entreprise autosuffisante et discute comment progresser.

    Publications: Practice Note, Published 2013

  • 100% de acesso pelo projecto

    100% de acesso pelo projecto: uma ferramenta de análise financeira para o saneamento urbano

    42 1421152310 1211 Finance, Sanitation, Faecal Sludge Management (FSM), Tools, WASH Planning Bangladesh Publications: Practice Note 2013 Portuguese

    Avaliar o custo de diferentes soluções de saneamento, é um desafio chave do planeamento urbano. Esta Nota Prática descreve uma ferramenta de análise financeira em Excel que calcula os custos de diferentes opções para se conseguir 100% de acesso ao saneamento em áreas de baixo rendimento e sem baixo rendimento.

    Publications: Practice Note, Published 2013

  • Promover a ligação à rede de abastecimento de água: bom para o negócio, bom para os mais desfavorecidos?

    Promover a ligação à rede de abastecimento de água: bom para o negócio, bom para os mais desfavorecidos?

    43 1421152112 1153 Finance, Water, Utilities Management Mozambique Publications: Practice Note Portuguese 2011

    Mesmo nos distritos urbanos servidos por uma rede de abastecimento de água, existem vários obstáculos para a ligação dos mais desfavorecidos. Muitas das vezes o maior obstáculo é simplesmente a documentação. Em Maputo (Moçambique), o projeto Tchemulane está a trabalhar com as comunidades e com a AdeM para ajudar os consumidores de baixa renda a terem acesso a uma ligação domiciliária.

    Publications: Practice Note, Published 2011

  • A localização é tudo: colocação ideal dos serviços de água e saneamento comunitários

    A localização é tudo: colocação ideal dos serviços de água e saneamento comunitários

    44 1421151944 1278 Madagascar Sanitation, Water, Tools, WASH Planning Publications: Practice Note Portuguese 2011

    Quando se constroem infraestruturas partilhadas tais como quiosques de abastecimento de água e latrinas comunitárias, é fundamental identificar locais que maximizem a sua utilização e garantam a viabilidade financeira. Esta nota descreve um procedimento, desenvolvido em Antananarivo, para a identificação de locais viáveis para as infraestruturas.

    Publications: Practice Note, Published 2011

  • Os programas de redução de Água Não Facturada (ANF) podem melhorar os serviços para os mais desfavorecidos?

    Os programas de redução de Água Não Facturada (ANF) podem melhorar os serviços para os mais desfavorecidos?

    45 1421151775 1157 Madagascar Water, Non Revenue Water (NRW), Utilities Management, WASH Planning Publications: Practice Note Portuguese 2011

    A redução de ANF é um objectivo de desenvolvimento comum para as empresas de abastecimento de água mas será que ajuda os mais desfavorecidos? Em Antananarivo (Madagáscar), a redução das perdas de ANF está a ajudar a empresa JIRAMA a libertar água para abastecer as comunidades de baixa renda.

    Publications: Practice Note, Published 2011

  • ASH urbano resistente às alterações climáticas: um método de avaliação rápida

    ASH urbano resistente às alterações climáticas: um método de avaliação rápida

    46 1421082973 1187 Madagascar, Mozambique, Kenya Sanitation, Water, Climate Change, Tools, WASH Planning Publications: Practice Note Portuguese 2011

    As alterações climáticas estão a acontecer e as populações mais desfavorecidas das zonas urbanas são muito vulneráveis aos seus impactos. É muito provável que a procura por serviços de abastecimento de água e de saneamento em áreas urbanas de baixo rendimento aumente e as cheias e a escassez de água poderão tornar-se mais frequentes. Os provedores de serviços devem agir agora.

    Publications: Practice Note, Published 2011

  • SIG e ferramentas de mapeamento para infraestruturas de água e saneamento

    SIG e ferramentas de mapeamento para infraestruturas de água e saneamento

    47 1421080451 1247 Sanitation, Water, Tools Publications: Practice Note Portuguese 2011 Mali

    As ferramentas desenvolvidas recentemente que permitem a representação geográfica baseada na Web de dados têm aplicações interessantes na concepção e monitoria de sistemas WASH. Esta nota apresenta três ferramentas em uso no sector.

    Publications: Practice Note, Published 2011

  • Allons à grande échelle en matière d’assainissement urbain !

    Allons à grande échelle en matière d’assainissement urbain !

    48 1409584226 1438 Madagascar, Mozambique Sanitation, WASH Planning Publications: Practice Note French 2012

    Mettre l’assainissement urbain à l’échelle requiert des modèles replicables adaptés aux communautés plus pauvres, et en même temps des processus de gestion pérenne de mise à l’échelle Cette note montre les expériences de réplication et de mise à l’échelle à Maputo et à Antananarivo.

    Publications: Practice Note, Published 2012

  • Helping people connect to water networks: good for business, good for the poor?

    Appuyer la population pour se connecter aux réseaux d’eau : Bon pour les affaires, bon pour les pauvres ?

    49 1409583195 1296 Mozambique Sanitation, Water, Tools Publications: Practice Note French 2011

    Même dans les quartiers urbains desservis par réseaux d’eau, les ménages les plus pauvres rencontrent des difficultés de branchement. La plupart du temps, les formalités représentent l’ obstacle majeur. À Maputo (Mozambique), le projet Tchemulane travaille avec des groupes communautaires et le service des eaux pour aider les consommateurs les plus pauvres à avoir accès au branchement domestique.

    Publications: Practice Note, Published 2011

  • 100% access by design: a financial analysis tool for urban sanitation

    Taux d’accès de 100% par la conception: un outil d’analyse financière pour l’assainissement urbain

    50 1409582509 1322 Finance, Sanitation, Tools, WASH Planning Bangladesh Publications: Practice Note French 2013

    Evaluer de façon fiable le coût des différentes options d’assainissement est un défi essentiel pour la planification urbaine. Cette Note Pratique décrit un outil d’analyse financière fiable sous Excel qui calcule les coûts de différentes options pour atteindre un taux d’accès de 100% pour l’assainissement dans les zones à faible revenu ou non les zones qui ne sont pas à faible revenu.

    Publications: Practice Note, Published 2013

  • Water Supply Options

    The Urban Water Supply Guide: Service delivery options for low-income communities

    51 1406296339 3171 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Water, Non Revenue Water (NRW), Sustainability, Tools, Utilities Management, WASH Planning English 2014 Publications: Guide

    Providing improved water supply to low-income urban communities is a difficult challenge faced by water utilities throughout Africa and Asia. This guide provides an introduction to available options for serving these communities. The guide draws on sector experience in general, and more particularly on WSUP’s extensive experience of implementing urban WASH programmes in sub-Saharan Africa and elsewhere.

    Publications: Guide, Published 2014

  •  

    FSM services in Lusaka: moving up the excreta management ladder

    52 1406024643 3513 Zambia Sanitation, Faecal Sludge Management (FSM) English Publications: Practice Note 2014

    Despite most residents of African and Asian cities depending on non-sewered sanitation, only a handful of sanitation authorities have addressed the management of faecal sludge from these systems. This Practice Note describes the launch of a faecal sludge management (FSM) service in the peri-urban area of Kanyama.

    Publications: Practice Note, Published 2014

  • Reducing Vandalism

    Reducing vandalism of water and sanitation infrastructure: experience from Zambia’s Copperbelt

    53 1399047768 2203 1 Zambia English Business, Non Revenue Water (NRW), Sustainability, Utilities Management 2014 Publications: Topic Brief

    This Topic Brief highlights the relevance of vandalism as a key issue that impacts on the financial viability of water and sanitation utilities, and aims to provide practical insights on strategies for vandalism reduction.

    Publications: Topic Brief, Published 2014

  • Reducing vandalism: experience from Zambia's Copperbelt

    Reducing vandalism: experience from Zambia’s Copperbelt

    54 1398443514 1926 1 Zambia Water, Non Revenue Water (NRW), Utilities Management English Publications: Practice Note 2014

    Water and sanitation utilities commonly experience vandalism and theft of their property. This Practice Note describes experience from the Copperbelt region of Zambia, where Nkana Water and Sewerage Company (NWSC) are tackling the issue through a three-pronged, integrated approach of improving customer and utility relations, increasing the community’s sense of ownership, and strengthening law enforcement.

    Publications: Practice Note, Published 2014

  • ACF Annual Report Year 1

    African Cities for the Future (ACF) Annual Report 2010

    55 1396353457 1768 Madagascar, Mozambique, Ghana, Kenya, Mali Sanitation, Water, Community Management, Monitoring and Evaluation, Sustainability English 2010 Reports

    This report describes the progress of the first year of the African Cities for the Future (ACF) program for the period October 2009 to September 2010.

    Reports, Published 2010

  • The Urban Programming Guide

    The Urban Programming Guide: How to design and implement an effective urban WASH programme

    56 1396019760 5821 Madagascar, Mozambique, Zambia, Bangladesh, Ghana, Kenya Finance, Gender, Sanitation, Water, Business, Monitoring and Evaluation, Non Revenue Water (NRW), Sustainability, Tools, Utilities Management, WASH Planning English 2014 Publications: Guide

    The guide provides an introduction to urban WASH programming: how to design and implement a pro-poor urban water, sanitation and hygiene programme.

    Publications: Guide, Published 2014

  • Sewerage or FSM? Sometimes both: 'gradual sewering' in Nairobi.

    Sewerage or FSM? Sometimes both: ‘gradual sewering’ in Nairobi

    57 1395846957 2279 Sanitation Kenya English Publications: Practice Note 2014

    Nairobi’s super-slum Kibera is criss-crossed by sewer mains. So why not simply connect latrines to the sewer? Unfortunately it’s not so simple, for various reasons including high costs. In partnership with Nairobi Water, WSUP has been developing a ‘gradual sewering’ approach that aims to bridge the gap between onsite and sewered sanitation. This note looks at experience to date.

    Publications: Practice Note, Published 2014

  • Uma abordagem inclusiva de género: saneamento comunitário

    Uma abordagem inclusiva de género: saneamento comunitário

    58 1394633320 1633 Mozambique, Kenya Gender, Sanitation, WASH Planning Publications: Practice Note 2014 Portuguese

    As mulheres e as raparigas sofrem os efeitos do mau saneamento e baixo acesso a água potável. Através do exemplo do estabelecimento de instalações de saneamento comunitário em Maputo (Moçambique) e em Naivasha (Quénia), esta Nota Prática ilustra uma abordagem à provisão de serviços WASH que promove a inclusão, igualdade e que põe as preocupações das mulheres e raparigas no centro da planificação e implementação do programa.

    Publications: Practice Note, Published 2014

  • Gender Inclusive Sanitation

    A gender-inclusive approach in practice: communal sanitation

    59 1394117782 2638 Mozambique, Kenya Gender, Sanitation English Publications: Practice Note 2014

    Women and girls suffer disproportionately from the effects of poor sanitation and lack of access to clean water. Through the example of establishing communal sanitation facilities in Maputo (Mozambique) and Naivasha (Kenya), this Practice Note illustrates how WASH service provision can be approached in a way that fosters inclusion, promotes equality, and places the concerns of women and girls at the centre of programme planning and implementation.

    Publications: Practice Note, Published 2014

  • ACF Annual Report 2012-13

    African Cities for the Future (ACF) Annual Report 2013

    60 1393863374 1927 Madagascar, Ghana, Kenya Sanitation, Water, Non Revenue Water (NRW), Sustainability English 2013 Reports

    This report describes the progress of the fourth year of the African Cities for the Future (ACF) program for the period October 2012 to September 2013.

    Reports, Published 2013

  • Financing communal toilets: the Tchemulane project in Maputo

    Financing communal toilets: the Tchemulane project in Maputo

    61 1389704174 1941 Finance, Sanitation, Community Management Mozambique English Publications: Practice Note 2011

    This Practice Note examines the financing of communal toilets in Maputo, Mozambique, carried out in conjunction with municipal level capacity building and citywide sanitation planning. It argues that in high density, low income communities, communal toilets serving small groups of families can be an effective sanitation solution.

    Publications: Practice Note, Published 2011

  • Achieving sustainability: encouraging local government investment

    Achieving sustainability: encouraging local government investment

    62 1380038188 3762 Madagascar, Mozambique, Bangladesh Finance, Sanitation, Sustainability, Tools, Utilities Management English Publications: Practice Note 2013

    Substantial local government investment is essential for sustainable services, but difficult to achieve. Barriers include institutional lack of clarity over responsibilities (particularly in sanitation provision), weak capacity to collect and manage revenues, unpredictable transfers from national to local government, and a lack of data on past spending and its effectiveness. This paper looks at some…

    Publications: Practice Note, Published 2013

  • Achieving sustainability: guiding entrepreneurs to independence

    Achieving sustainability: guiding entrepreneurs to independence

    63 1379522249 3002 Finance, Sanitation, Water, Business, Sustainability Mozambique, Kenya English Publications: Practice Note 2013

    Supporting entrepreneurs to start up viable sanitation businesses can be relatively straightforward. However, challenges typically arise in the transition from donor-supported start-up to true independence. This note looks at the obstacles that need to be overcome in growing start-up businesses to become fully self-sustaining, and discusses how progress can be made.

    Publications: Practice Note, Published 2013

  • ACF Annual Report 2010-11

    African Cities for the Future (ACF) Annual Report 2011

    64 1379347209 1784 Madagascar, Mozambique, Ghana, Kenya, Mali Sanitation, Water English 2011 Reports

    This report describes the progress of the second year of the African Cities for the Future (ACF) program for the period October 2010 to September 2011.

    Reports, Published 2011

  • ACF Annual Report 2011-12

    African Cities for the Future (ACF) Annual Report 2012

    65 1379345726 1808 Madagascar, Mozambique, Ghana, Kenya, Mali Sanitation, Water English 2012 Reports

    This report describes progress in the third year of the African Cities for the Future (ACF) program, for the period October 2011 to September 2012.

    Reports, Published 2012

  • Achieving Sustainability: changing the ways in which we define success

    66 1378122171 2726 English 2013 Publications: Perspective Piece Monitoring and Evaluation

    Implementing agencies like WSUP, Water For People and IRC are of course accountable to their funders, including major bilaterals and foundations and naturally, these funders must track the effectiveness of their spending. However, short budget cycles and the need to demonstrate “value for money” can often encourage over-simplistic measurement of success in terms of short-term…

    Publications: Perspective Piece, Published 2013

  • Getting to Scale in Urban Sanitation

    Getting to scale in urban sanitation

    67 1377789409 4079 Madagascar, Mozambique Sanitation, WASH Planning English Publications: Topic Brief 2013

    Scale-up of urban sanitation remains an elusive goal in most low-income cities. Donor interventions are often macro-investments without adequate attention to low-income communities, or small pilots that do not address the challenges of scale. This Topic Brief offers lessons for scale-up deriving from WSUP’s 2008-2012 programme in Maputo (Mozambique) and Antananarivo (Madagascar).

    Publications: Topic Brief, Published 2013

  • Getting to Scale in Urban Water Supply

    Getting to scale in urban water supply

    68 1377789220 4159 Madagascar, Mozambique Water, WASH Planning Publications: Topic Brief 2013

    Scale-up of urban water services which meet the needs of low-income populations is a pressing challenge in most African cities. Ensuring the quality, reliability and affordability of water services to low-income residents typically remain elusive goals. This Topic Brief offers lessons for scale-up deriving from WSUP’s 2008-2012 programme in Maputo (Mozambique) and Antananarivo (Madagascar).

    Publications: Topic Brief, Published 2013

  • Dhaka Financial Analysis

    Financial analysis for sanitation planning: lessons from Dhaka

    69 1377789044 3116 Finance, Sanitation, Tools, WASH Planning Bangladesh English Publications: Topic Brief 2013

    Plans for sanitation improvements often stall at an early stage due to the challenge of costing different sanitation options, leaving low-income communities without improved sanitation. To address this need, WSUP, IWA and local partners have developed a financial tool which helps planners get a preliminary understanding of the affordability of different sanitation improvement strategies.

    Publications: Topic Brief, Published 2013

  • Get to Scale in Urban Water

    Get to scale in urban water!

    70 1377788233 2082 Madagascar, Mozambique Water, WASH Planning English Publications: Practice Note 2013

    Taking urban water to scale requires ‘scaling out’ models that work for poorer communities, and at the same time ‘scaling up’ sustainable management processes. This note reports scale-out and scale-up experience from Maputo and Antananarivo.

    Publications: Practice Note, Published 2013

  • Allons à grande échelle en matière d’assainissement urbain !

    Get to scale in urban sanitation!

    71 1377788044 2804 Madagascar, Mozambique Sanitation, WASH Planning English Publications: Practice Note 2013

    Taking urban sanitation to scale requires ‘scaling out’ models that work for poorer communities, and at the same time ‘scaling up’ sustainable management processes. This note reports scale-out and scale-up experience from Maputo and Antananarivo.

    Publications: Practice Note, Published 2013

  • 100% access by design: a financial analysis tool for urban sanitation

    100% access by design: a financial analysis tool for urban sanitation

    72 1377781460 3034 Finance, Sanitation, Tools, WASH Planning Bangladesh English Publications: Practice Note 2013

    Reliably assessing the cost of different sanitation solutions is a key urban planning challenge. This Practice Note describes an Excel-based financial analysis tool which generates reliable costings of different options for achieving 100% sanitation access across low-income and non-low-income areas.

    Publications: Practice Note, Published 2013

  • Health impact of urban WASH programmes

    Evaluating the health impact of urban WASH programmes: an affordable approach for enhancing effectiveness

    73 1373387196 2134 Research, Health Impacts, Monitoring and Evaluation English Publications: Discussion Paper 2011

    This paper puts forward the case for more widespread evaluation of the health impacts of WASH interventions. It argues that more frequent evaluation would encourage investors and implementers to focus on impacts rather than outputs, and would enable more objective comparative assessment of the value-for-money of different types of urban WASH intervention. Importantly the paper…

    Publications: Discussion Paper, Published 2011

  • Progress-linked finance

    Progress-Linked Finance: a study of the feasibility and practicality of a proposed WASH financing approach

    74 1373387128 1860 Finance, Sanitation, Water English Publications: Discussion Paper 2011

    This report assesses the feasibility of a financing model, Progress-Linked Finance (PLF), designed to incentivise and support WASH service providers to meet the needs of poor urban residents in a financially sustainable manner. Under the PLF model, international financing institutions would enter into commitment agreements with urban WASH service providers, notably utilities and municipalities.

    Publications: Discussion Paper, Published 2011

  • Financing water and sanitation for the poor

    Financing water and sanitation for the poor: six key solutions

    75 1373387061 2313 Finance, Sanitation, Water English Publications: Discussion Paper 2012

    Financing water and sanitation improvements for the very poor remains a major challenge across large areas of the globe. In the lead-up to World Water Forum 2012, sector specialists throughout the world have been asked to report specific measures for addressing this deficit. In this paper, WSUP and IRC propose six Key Solutions and urge…

    Publications: Discussion Paper, Published 2012

  • Sanitation surcharges for financing pro-poor sanitation

    Sanitation surcharges collected through water bills: a way forward for financing pro-poor sanitation?

    76 1373386970 2054 Madagascar, Mozambique, Zambia Finance, Sanitation English Publications: Discussion Paper 2012

    Market-driven models for sanitation in low-income areas are of unquestionable importance, but there is broad consensus that the market needs to be supported by some sort of public revenue stream. One potentially pro-poor approach to revenue generation, as demonstrated in Lusaka and Ouagadougou, is to include a sanitation surcharge within water bills. This Discussion Paper…

    Publications: Discussion Paper, Published 2012

  • Climate Proofing urban WASH in Naivasha

    How to Climate Proof Water and Sanitation Services in the Peri-Urban Areas in Naivasha

    77 1373386873 1887 Sanitation, Water, Climate Change, Tools, WASH Planning Kenya English 2010 Reports

    Reports, Published 2010

  • Climate Proofing urban WASH in Antananarivo

    How to Climate Proof Water & Sanitation Services in Informal & Peri-Urban Areas in Antananarivo

    78 1373386791 1845 Madagascar Sanitation, Water, Climate Change, Tools, WASH Planning English 2010 Reports

    Reports, Published 2010

  • Climate Proofing urban WASH in Lusaka

    How to Climate Proof Water and Sanitation Services in the Peri-Urban Areas in Lusaka

    79 1373386642 2146 Zambia Sanitation, Water, Climate Change, Tools, WASH Planning English 2010 Reports

    Reports, Published 2010

  • How to climate proof urban WASH

    How to climate proof water & sanitation services for the urban poor

    80 1373386533 1847 Madagascar, Mozambique, Kenya, Mali Sanitation, Water, Climate Change, Tools, WASH Planning English 2010 Reports

    Reports, Published 2010

  • Background report on IWRM

    Pragmatic but Principled: Background Report on Integrated Water Resource Management

    81 1373386415 1783 Madagascar, Mozambique, Kenya, Mali Sanitation, Water, Climate Change, Tools, WASH Planning English 2010 Reports

    Reports, Published 2010

  • Integrated water resource management (IWRM)

    Policy brief: When is integrated water resource management relevant to WSUP?

    82 1373386303 1780 Madagascar, Mozambique, Kenya, Mali Sanitation, Water, Climate Change, Tools, WASH Planning English 2010 Reports

    Reports, Published 2010

  • Using water kiosk revenues to cross-finance environmental hygiene: Tana’s RF2 model

    Using water kiosk revenues to cross-finance environmental hygiene: Tana’s RF2 model

    83 1373386160 2178 Madagascar Finance, Sanitation, Community Management English Publications: Practice Note 2011

    In the Madagascan capital Antananarivo (Tana), community groups are using revenues from water kiosks and other local sources to finance a drainage canal cleaning programme, critical to public health. This practice note argues that the Tana experience may provide a sustainable and scalable model for cross financing environmental health improvements.

    Publications: Practice Note, Published 2011

  • Financement croisé de l’assainissement environnemental : le modèle RF2 de Tana

    Financement croisé de l’assainissement environnemental: le modèle RF2 de Tana

    84 1373386087 1910 Madagascar Finance, Sanitation, Community Management Publications: Practice Note French 2011

    La pérennité financière est essentielle aux modèles durables de l’assainissement urbain et de l’hygiène environnementale. A Antananarivo (Tana), capitale malgache, les communautés utilisent les recettes des kiosques à eau pour financer le curage de canaux, une action essentielle pour la santé publique.

    Publications: Practice Note, Published 2011

  • Financement de toilettes communes : le projet Tchemulane à Maputo

    Financement de toilettes communes: le projet Tchemulane à Maputo

    85 1373385992 1769 Finance, Sanitation, Community Management Mozambique Publications: Practice Note French 2011

    Des toilettes communes pour plusieurs familles peuvent être une bonne solution dans les quartiers pauvres et densément peuplés. Mais encore faut-il assurer des paiements réguliers par les usagers, et une bonne gestion communautaire des recetttes.

    Publications: Practice Note, Published 2011

  • Financiamento de sanitários comunitários: o projecto Tchemulane em Maputo

    Financiamento de sanitários comunitários: o projecto Tchemulane em Maputo

    86 1373385847 1728 Finance, Sanitation, Community Management Mozambique Publications: Practice Note Portuguese 2011

    Em comunidades com uma elevada densidade populacional e baixo rendimento, sanitários comunitários para pequenos grupos de famílias podem ser uma solução eficaz. O desafio é obter pagamentos regulares dos utilizadores e uma gestão comunitária eficaz desta receita.

    Publications: Practice Note, Published 2011

  • GIS & mapping tools for water and sanitation infrastructure

    GIS & mapping tools for water and sanitation infrastructure

    87 1373385707 3440 Sanitation, Water, Tools English Publications: Practice Note 2011 Mali

    This practice note discusses the development of web-based tools to enable geographical representation of data – some of which have exciting applications in the design and monitoring of WASH systems. It introduces three tools of this type and briefly discusses the advantages and disadvantages of each: Google Fusion Tables, WaterAid’s Waterpoint Mapper, and Water for…

    Publications: Practice Note, Published 2011

  • Des outils de SIG et de cartographie pour les infrastructures d’eau et d’assainissement

    Des outils de SIG et de cartographie pour les infrastructures d’eau et d’assainissement

    88 1373385583 2008 Sanitation, Water, Tools Publications: Practice Note French 2011 Mali

    Des outils de représentation géographique de données sur le web offrent des applications intéressantes pour la conception et le suivi des systèmes d’eau. Cette note présente trois outils actuellement utilisés dans le secteur.

    Publications: Practice Note, Published 2011

  • Climate-proofing urban WASH: a rapid assessment method

    Climate-proofing urban WASH: a rapid assessment method

    89 1373385477 1855 Madagascar, Mozambique, Kenya Sanitation, Water, Climate Change, Tools, WASH Planning English Publications: Practice Note 2011

    Climate change is happening, and the urban poor are extremely vulnerable to its impacts. Demand for water and sanitation services in low-income urban areas is likely to increase, while flooding and water shortages may become more frequent. This Practice Note outlines a rapid assessment method for planning the climate-proofing of a city’s water and sanitation…

    Publications: Practice Note, Published 2011

  • Adaptation des services urbaines d’eau et d’assainissement au changement climatique

    Adaptation des services urbaines d’eau et d’assainissement au changement climatique

    90 1373385347 1800 Madagascar, Mozambique, Kenya Sanitation, Water, Climate Change, Tools, WASH Planning Publications: Practice Note French 2011

    Le changement climatique est une réalité à laquelle les communautés urbaines pauvres sont très vulnérables. Si la demande pour les services d’eau et d’assainissement augmenteront probablement, les inondations et les pénuries d’eau risquent de devenir plus fréquentes, d’où la nécessité pour les fournisseurs de service d’agir maintenant.

    Publications: Practice Note, Published 2011

  • Can NRW reduction programmes lead to improved services for the poor?

    Can NRW reduction programmes lead to improved services for the poor?

    91 1373385213 2102 Madagascar Water, Non Revenue Water (NRW), Utilities Management, WASH Planning English Publications: Practice Note 2011

    Reducing non-revenue water (NRW) is a common development goal for water utilities, but does it help the poor? In Antananarivo, Madagascar, reducing NRW losses is helping the utility JIRAMA to free up water resources that are being used to supply low-income communities.

    Publications: Practice Note, Published 2011

  • Les programmes de réduction de NRW: est-ce qu’ils améliorent les services pour les plus pauvres?

    Les programmes de réduction de NRW: est-ce qu’ils améliorent les services pour les plus pauvres?

    92 1373385099 1684 Madagascar Water, Non Revenue Water (NRW), Utilities Management, WASH Planning Publications: Practice Note French 2011

    Réduire le NRW (non-revenue water, “eau non comptabilisée”) est un objectif de développement commun pour les compagnies d’eau, mais est-ce que cela aide les pauvres ? A Antananarivo (Madagascar), la réduction de NRW permet à la compagnie JIRAMA de dégager des ressources en eau qui sont utilisées pour approvisionner les communautés à faible revenu.

    Publications: Practice Note, Published 2011

  • Location is everything: optimal placement of community water and sanitation services

    Location is everything: optimal placement of community water and sanitation services

    93 1373384976 1952 Madagascar Sanitation, Water, Tools English Publications: Practice Note 2011

    When constructing shared facilities like water kiosks and communal toilets, it is critical to identify locations that maximise usage and thus ensure financial viability. This note describes a procedure, developed in Antananarivo, for identifying viable infrastructure locations.

    Publications: Practice Note, Published 2011

  • Choisir l’emplacement optimal pour les services communautaires d’eau et d’assainissement

    Choisir l’emplacement optimal pour les services communautaires d’eau et d’assainissement

    94 1373384857 1770 Madagascar Sanitation, Water, Tools Publications: Practice Note French 2011

    Il est essentiel de bien choisir l’emplacement des infrastructures communautaires telles que les bornes fontaines ou les toilettes publiques pour maximiser leur utilisation et par-là assurer leur viabilité financière. Cette note décrit une procédure élaborée à cet effet à Antananarivo pour identifier la localisation des infrastructures.

    Publications: Practice Note, Published 2011

  • Helping people connect to water networks: good for business, good for the poor?

    Helping people connect to water networks: good for business, good for the poor?

    95 1373384707 2107 Finance, Water, Utilities Management Mozambique English Publications: Practice Note 2011

    Even in city districts served by a water network, there are various barriers to connection by the poorest households. Sometimes a major barrier is simply the paperwork. In Maputo, Mozambique, the Tchemulane project is working with community groups and the water utility to help poorer consumers access a household connection.

    Publications: Practice Note, Published 2011

  • Clean Team, a human-centred approach to sanitation: initial trials in Ghana

    Clean Team, a human-centred approach to sanitation: initial trials in Ghana

    96 1373384540 4289 Sanitation, Business Ghana English Publications: Practice Note 2011

    Clean Team is a sanitation business currently being trialled by WSUP in Kumasi (Ghana), in collaboration with Unilever. Using human-centred design methods, it approaches urban sanitation from a radically new angle: asking people in low-income communities what sort of toilet they really want (for example, a flush toilet in their own home), and working from…

    Publications: Practice Note, Published 2011

  • Communal toilets

    When are communal or public toilets an appropriate option?

    97 1373384407 3056 Madagascar, Mozambique, Kenya Finance, Sanitation, Community Management, WASH Planning English Publications: Topic Brief 2011

    This Topic Brief explores the viability of communal or public toilets as an alternative to individual household toilets, noting the challenges of financing and sustainable management arrangements. It argues that communal or public toilets may be the most appropriate medium-term solution in some specific situations: notably in high-density slums with a high proportion of tenants and/or…

    Publications: Topic Brief, Published 2011

  • Business models for delegated management of water services

    Business models for delegated management of local water services: experience from Naivasha (Kenya)

    98 1373382817 2398 Madagascar, Mozambique, Kenya Finance, Water, Business, Community Management, Utilities Management English Publications: Topic Brief 2011

    This Topic Brief describes a business model for delegated management of local water services, recently developed with WSUP support in the Kenyan Rift Valley town of Naivasha. The model is designed to ensure affordable but high-quality services for consumers, profitability for the operators, and sufficient revenues for sustainable asset maintenance.

    Publications: Topic Brief, Published 2011

  • Delegated management of urban WASH services

    Delegated management of water and sanitation services in urban areas: experiences from Kumasi, Ghana

    99 1373382687 2711 Finance, Sanitation, Water, Business, Community Management, Utilities Management, WASH Planning Ghana English Publications: Topic Brief 2012

    This Topic Brief focuses on a delegated management model developed in Kumasi (Ghana), where a WSUP-facilitated partnership between the water utility, the Metropolitan Assembly and a community management committee is starting to play a key role in expanding the provision of clean, affordable water and improved public toilet facilities in the low-income district of Kotei….

    Publications: Topic Brief, Published 2012

  • Informal influences in WASH service delivery

    Recognising and dealing with informal influences in water and sanitation services delivery

    100 1373382587 2643 Madagascar, Mozambique, Kenya Sanitation, Water, Community Management, Utilities Management, WASH Planning English Publications: Topic Brief 2012

    Donor-funded water and sanitation improvement programmes operate within the formal frameworks put in place by municipal or national governments. However, in order to plan and implement programmes effectively, it is essential that implementers also recognise and take into account the influence of more subtle informal factors, such as conventions, norms of behaviour, and unwritten cultural…

    Publications: Topic Brief, Published 2012

  • Dealing with land tenure challenges in WASH service delivery

    Dealing with land tenure and tenancy challenges in water and sanitation services delivery

    101 1373382430 3127 1 Madagascar, Mozambique, Kenya, Mali Sanitation, Water, Community Management, Utilities Management, WASH Planning English Publications: Topic Brief 2013

    WSUP’s work takes place in urban contexts with complex formal and informal land ownership arrangements, raising diverse challenges for water and sanitation service provision. For example, the people in most need of improved water and sanitation are often tenants, yet landlords may be unwilling to invest in better toilets. Similarly, improving these services often requires…

    Publications: Topic Brief, Published 2013

  • WASH community engagement

    Getting communities engaged in water and sanitation projects: participatory design and consumer feedback

    102 1373382321 3929 1 Madagascar, Mozambique, Kenya Sanitation, Water, Community Management, Utilities Management, WASH Planning English Publications: Topic Brief 2013

    Community engagement in water and sanitation service delivery is key for ensuring project sustainability and accountability. This Topic Brief looks at community engagement approaches used by WSUP in three cities within the African Cities for the Future (ACF) programme: Antananarivo (Madagascar), Kumasi (Ghana) and Maputo (Mozambique). The specific focus is on ways to encourage community…

    Publications: Topic Brief, Published 2013

  • Urban WASH contract design

    Designing effective contracts for small-scale service providers in urban water and sanitation

    103 1373382202 2796 1 Madagascar, Mozambique, Kenya, Mali Finance, Sanitation, Water, Business, Community Management, Utilities Management, WASH Planning English Publications: Topic Brief 2013

    Extending water and sanitation services to the urban poor will often involve contractual relationships between small-scale entrepreneurs and municipalities or utilities. This Topic Brief draws on WSUP’s experience in the African Cities for the Future (ACF) programme to illustrate ways of dealing with the challenges that arise when developing this type of contract, providing practical…

    Publications: Topic Brief, Published 2013

  • Hybrid Management Models

    Hybrid management models: blending community and private management

    104 1373382079 3027 1 Madagascar, Mozambique, Kenya, Mali Finance, Sanitation, Water, Business, Community Management, Utilities Management, WASH Planning English Publications: Topic Brief 2013

    A clear distinction is generally made between community and private management of water and sanitation services.  For example, entrepreneurs who provide services are assumed to hold very different motivations, values and approaches to Community Based organisations (CBOs). WSUP often seeks to go beyond this “community” versus “private” dichotomy, to try to get “the best of…

    Publications: Topic Brief, Published 2013